Sr. Sales Associate I (Outlet City Metzingen)

Tapestry, Inc.; Gemeindeverwaltungsverband Metzingen; Vor Ort; EUR 35.000 - 45.000; Vollzeit

Zusammenfassung

A leading luxury retail company is seeking a Sr. Sales Associate I in Metzingen to deliver outstanding customer service and achieve sales goals. The ideal candidate will have strong sales skills, previous management experience in luxury retail, and a passion for fashion. This role requires effective communication and the ability to work a flexible schedule, including nights and weekends.

Qualifikationen

• Previous management experience in a luxury retail service environment preferable.
• Ability to work a flexible schedule including nights and weekends.
• Ability to communicate effectively with customers and team.

Aufgaben

• Exceed sales goals consistently.
• Serve customers according to Kate Spade standards.
• Participate as a team member to encourage performance.

Kenntnisse

Sales skills

Customer service

Communication

Fashion knowledge

Team collaboration

Ausbildung

High school diploma or equivalent

College degree preferred

Tools

Cash register systems

Basic computer skills

Jobbeschreibung

Sr. Sales Associate I (Outlet City Metzingen)

Kate Spade New York is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York’s founding principles define a unique style synonymous with joy.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

Job Description

The Senior Muse contributes to achieving store goals in sales, productivity, and service by utilizing Kate Spade selling skills, and Kate Spade Service training. You will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations.

Responsibilities:

• Represent Kate Spade to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.
• Model sales behaviours taught in company sales training programs.
• Maintain high energy on the sales floor.
• Consistently achieve sales goals.
• Able to work with multiple customers simultaneously.
• Consistently anticipate and meet customers’ needs.
• Service all customers according to the Kate Spade Approach standards.
• Participate as a team member and encourage team to meet and exceed performance standards.
• Champion company initiatives and supports management decisions.
• Demonstrate professional ethics.

Requirements

Profile:

• Understand how individual productivity impacts the store.
• Behave like a brand ambassador.
• Previous management experience in a luxury retail service environment preferable.
• High school diploma or equivalent; college degree preferred.
• Possess current knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet).
• Ability to communicate effectively with customers and team (both oral and written), manoeuvre sales floor and meet moderate stockroom lifting and store climbing requirements.
• Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays.

Our Competencies

For All Employees:

• Drive for Results: Can be counted on to exceed goals successfully.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers.
• Creativity: Comes up with a lot of new and unique ideas.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization.
• Learning on the Fly: Learns quickly when facing new problems.
• Perseverance: Pursues everything with energy, drive, and a need to finish.
• Dealing with Ambiguity: Can effectively cope with change.

For All People Managers:

• Strategic Agility: Sees ahead clearly.
• Building Effective Teams: Blends people into teams when needed.
• Managerial Courage: Doesn’t hold back anything that needs to be said.

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration.