Senior Technician (ICT System) with security clearance

Wlgroup; Wesel; Vor Ort; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

A leading international organization is seeking a Senior Technician (ICT System) in Wesel, Germany. This role involves installing and maintaining information and communication technology systems, providing technical support, and managing network components. Candidates must have at least 2 years of experience and certifications in IT service management. The organization values results-oriented and adaptive professionals who deliver high-quality results in a dynamic environment.

Qualifikationen

• At least 2 years of practical experience in ICT systems.
• Knowledge of configuration of LAN Network devices including VOIP.
• Experience in supporting back-end server infrastructure.

Aufgaben

• Assists in designing and documenting software configurations.
• Monitors operational systems for resource usage and failure rates.
• Contributes to operational configuration of network components.

Kenntnisse

Practical experience of implementation and maintenance of ICT end systems

Configuration of LAN Network devices

System administration knowledge of AD, DHCP, VmWare and SCCM

Troubleshooting technical issues

Customer focus

Adaptability in dynamic environments

Ausbildung

Relevant certification in IT Service Management (e.g., ITIL)

CISCO Accredited Training (e.g., CCNA)

Jobbeschreibung

Would you like to join the leading international intergovernmental organization?
Senior Technicians (ICT System) would be responsible forthe installation, maintenance, and repair of information andcommunication technology systems. They have toprovidetechnicalsupport to end-users and troubleshoot any issues that arise.Theywould handle tasks related to configuring hardware and software,managing computers and networks devices, troubleshootingtechnical issues, ensuring datasecurity and system reliability, andprovide technical support to end-users. Collaboration with variousdepartments will be essential to understand technology needs andoptimize the organization's ICT infrastructure to support businessoperations efficiently.

Responsibilities

• Assists in designing, verifying, documenting, amending and refactoring moderately complex software configurations for deployment.
• Applies agreed standards and tools, to achieve a well-engineeredresult.
• Collaborates in reviews of work with others as appropriate.
• Monitors operational systems for resource usage and failure rates, to inform and facilitate system software tuning.
• Applies system software parameters to maximise throughput and efficiency.
• Installs and tests new versions of system software.
• Contributes to preparation of software implementation procedures with fall back contingency plans.
• Contributes to the operational configuration of network components.
• Assists in the investigation and resolution of network problems.
• Assists with specified maintenance procedures.
• Installs or removes system components using suppliedinstallation instructions and tools.
• Conducts standard tests and contributes to investigations of problems and faults.
• Confirms the correct working of installations.
• Documents results in accordance with agreed procedures.
• Uses approved tools and techniques for specific deployment activities.
• Administers the recording of activities, logging of results and documents technical activities undertaken.

Requirements

• At least 2 years practical experience of implementation and maintenance of ICT end systems within a large organization.
• Knowledge of configuration of LAN Network devices, including VOIP andVOSIP
• Experience in supporting of back-end server infrastructure
• System administration knowledge of AD, DHCP, VmWare and SCCM
• Working knowledge of Local Area Networks (LAN) / Wide Area Networks (WAN) technologies, Transmission Control Protocol (TCP)/Internet protocol (IP) and standards;
• Good Working knowledge of system network troubleshooting techniques utilising complex and diverse test equipment and software tools;
• Advanced understanding of server and client technologies. Microsoft Active Directory implementations, Microsoft Exchange;
• Working experience troubleshooting technical issues and providing technical support to end-users.
• Training/Certifications: Relevant certification in IT Service Management, such as ITIL 4 Foundation or other; CISCO Accredited Training such as CCST; CISCO Accredited Training such as CCNA (desirable).
• Core Behavioral Competency: A Results-Oriented and Adaptive Professional. You are a proactive and resilient professional who consistently delivers high-quality results in a dynamic environment. You maintain a strong customer focus and a systematic approach to your work, ensuring goals are met effectively. You readily adapt to change, tackle demanding challenges with enthusiasm, and are committed to your continuous professional development.

If you've read the description and feel this role is a great match, we'd love to hear from you! Click "Apply for this job" to be directed to a brief questionnaire. It should only take a few moments to complete, and we'll be in touch promptly if your experience aligns with our needs.