Senior Manager - Sales & Solutions Services

Working Nomads; Deutschland; Vor Ort; EUR 80.000 - 120.000; Vollzeit

Zusammenfassung

A dynamic professional services firm is seeking a Senior Manager, Sales & Solutions Services (EMEA) to enhance its offerings and drive new business opportunities. This pivotal role requires strong collaboration with Sales and Customer Success to ensure effective service delivery and pipeline growth across the EMEA region. The ideal candidate has a proven background in business development and excellent client engagement skills. The position offers a challenging environment focused on customer success and strategic partnerships.

Qualifikationen

• Proven track record of driving business development independently.
• Excellent client-facing skills with strong engagement background.
• Experience leading successful service engagements delivering business value.

Aufgaben

• Lead business development for customer services, including contract negotiations.
• Collaborate with Sales and Customer Success to drive pipeline creation.
• Deliver high-quality proposals and manage contract discussions.

Kenntnisse

Business development

Client engagement

Agile methodologies

Cross-functional collaboration

Solution architecture

Jobbeschreibung

We are seeking a dynamic and results-driven Senior Manager, Sales & Solutions Services (EMEA) to join our Professional Services team. This is a pivotal role that drives new business opportunities and enhances our professional services offerings. You will take the lead in services business development across the EMEA region—partnering closely with Sales, Customer Success, and our partner ecosystem.

This role demands a deep understanding of customer needs and solution scoping. You will be instrumental in defining implementation strategies, estimating project requirements, and driving quality execution through proposals and contracts that ensure customer success.

As a seasoned business development leader, you will support the professional services growth strategy in close collaboration with the EMEA Professional Services Leader, Sales and Customer Success leadership, and the services delivery team.

Your Impact

Lead new and existing customer services business development, including contract negotiations and strategic partnership formation across designated EMEA regions or verticals.

Collaborate with Sales VPs, Customer Success VPs, and Services Leaders to drive pipeline creation, opportunity forecasting, and services bookings.

Influence ARR (Annual Recurring Revenue) growth by supporting late-stage pipeline conversion and securing services commitments.

Identify, scope, and close new and expansion services opportunities with precision.

Deliver high-quality proposals and Statements of Work (SOWs) for client delivery engagements.

Manage contract discussions with clients and coordinate legal and procurement processes.

Develop and manage partner relationships to ensure scalable, high-quality delivery outcomes.

Lead sales cycle execution to secure services bookings and support broader business growth objectives.

Conduct stage 2 alignment meetings between Sales, Customer Success, and Delivery teams to ensure readiness and delivery alignment.

Define strategic steps to close opportunities while maintaining quality standards in project execution.

Shape joint go-to-market strategies and craft compelling customer-facing materials including tailored demos and collateral.

Clarify deal ownership and partner lead roles based on the services rule of engagement.

Finalize agreements with partners and customers, overseeing legal review and procurement.

Actively participate in mid-to-late sales cycle stages, assessing technical and business requirements for optimal service alignment.

Your Qualifications

Proven track record of independently driving business development and working collaboratively with cross-functional teams.

Demonstrated success in meeting or exceeding service sales quotas, particularly within large, complex enterprise environments.

Experience working in Agile environments and methodologies.

Excellent client-facing skills, with a strong background in engagement and relationship management.

Experience selling into various business functions across multiple industries and use cases.

Deep understanding of software implementation lifecycles, including solution architecture, requirements gathering, data integration, and process optimisation.

History of leading successful service engagements that deliver measurable business value.

We are seeking a dynamic and results-driven Senior Manager, Sales & Solutions Services (EMEA) to join our Professional Services team. This is a pivotal role that drives new business opportunities and enhances our professional services offerings. You will take the lead in services business development across the EMEA region—partnering closely with Sales, Customer Success, and our partner ecosystem.

This role demands a deep understanding of customer needs and solution scoping. You will be instrumental in defining implementation strategies, estimating project requirements, and driving quality execution through proposals and contracts that ensure customer success.

As a seasoned business development leader, you will support the professional services growth strategy in close collaboration with the EMEA Professional Services Leader, Sales and Customer Success leadership, and the services delivery team.

Your Impact

Lead new and existing customer services business development, including contract negotiations and strategic partnership formation across designated EMEA regions or verticals.

Collaborate with Sales VPs, Customer Success VPs, and Services Leaders to drive pipeline creation, opportunity forecasting, and services bookings.

Influence ARR (Annual Recurring Revenue) growth by supporting late-stage pipeline conversion and securing services commitments.

Identify, scope, and close new and expansion services opportunities with precision.

Deliver high-quality proposals and Statements of Work (SOWs) for client delivery engagements.

Manage contract discussions with clients and coordinate legal and procurement processes.

Develop and manage partner relationships to ensure scalable, high-quality delivery outcomes.

Lead sales cycle execution to secure services bookings and support broader business growth objectives.

Conduct stage 2 alignment meetings between Sales, Customer Success, and Delivery teams to ensure readiness and delivery alignment.

Define strategic steps to close opportunities while maintaining quality standards in project execution.

Shape joint go-to-market strategies and craft compelling customer-facing materials including tailored demos and collateral.

Clarify deal ownership and partner lead roles based on the services rule of engagement.

Finalize agreements with partners and customers, overseeing legal review and procurement.

Actively participate in mid-to-late sales cycle stages, assessing technical and business requirements for optimal service alignment.

Your Qualifications

Proven track record of independently driving business development and working collaboratively with cross-functional teams.

Demonstrated success in meeting or exceeding service sales quotas, particularly within large, complex enterprise environments.

Experience working in Agile environments and methodologies.

Excellent client-facing skills, with a strong background in engagement and relationship management.

Experience selling into various business functions across multiple industries and use cases.

Deep understanding of software implementation lifecycles, including solution architecture, requirements gathering, data integration, and process optimisation.

History of leading successful service engagements that deliver measurable business value.