IT Business Process Inhouse Consultant Customer Services - Plant Maintenance (d/w/m)

Ottobock; Duderstadt; Hybrid; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A global leader in healthcare solutions in Duderstadt is seeking an experienced professional to optimize business processes, particularly in SAP Customer Service and Plant Maintenance. The ideal candidate has a degree in a relevant field and several years of SAP Customizing experience, alongside strong German and English communication skills. Attractive remuneration, flexible working models, and individual development opportunities await top candidates.

Leistungen

Attractive remuneration including bonus

30 days of vacation

Flexible working models

Individual development opportunities

Corporate benefits like job ticket and job bike

Qualifikationen

• Successfully completed studies in business administration, (business) informatics or a comparable field.
• Several years of professional experience with in-depth SAP Customizing.

Aufgaben

• Consulting and support of departments in optimizing business processes.
• Management of international Customer Service and Plant Maintenance SAP projects.
• Analysis of customer requirements and creation of solution concepts.

Kenntnisse

SAP Customer Service Customizing

SAP Plant Maintenance Customizing

Business Process Optimization

Bilingual (German and English)

Ausbildung

Degree in Business Administration or Informatics

Tools

SAP standard tools

Jobbeschreibung

Summary Statement

Global IT is a central partner of Ottobock's global business – we see ourselves as enablers and provide the entire portfolio of infrastructure and applications to make the business even more successful. You are in a constructive exchange with colleagues in the department to support them in mapping and optimizing business processes and finding creative solutions. A special focus will be on the redesign of the processes that will be mapped in the S/4HANA system in the future.

Duties & Responsibilities

• Consulting and support of the specialist departments/key users in the further development and optimization of "end-to-end" business processes in the customer service and plant maintenance area
• Analysis of customer requirements and service messages, creation of solution concepts and configuration of tools and processes consisting of the SAP standard, SAP add-ons and in-house developments
• Coordination and management of (international) Customer Service and Plant Maintenance SAP projects
• Control of the use of internal and external resources for projects, changes and support in the customer service and plant maintenance area
• Creation and maintenance of system documentation

Qualifications

• Successfully completed studies in business administration, (business) informatics or a comparable field
• Several years of professional experience as well as in-depth SAP Customer Service and/or Plant Maintenance Customizing experience
• Additional SAP process knowledge in the areas of sales, logistics and production
• Appropriate SAP certifications are desirable
• Very good knowledge of German and English, both written and spoken

Benefits

• Attractive remuneration incl. bonus and 30 days of vacation
• Flexible & family-friendly working time models (attractive option for mobile working in the home office)
• Individual personnel development and further training through the Ottobock Academy as well as external training and further education offers
• An open corporate culture with regular team events and an exciting international working environment
• Corporate benefits, job ticket, job bike, health management offers and many other benefits that await you at Ottobock