German Speaking Onboarding Account Manager for Barcelona

The lemon Consulting; Berlin; Hybrid; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

A digital marketing firm is seeking an onboarding account manager who is fluent in German and experienced in sales and marketing. This role involves foster relationships with clients, helping them to leverage Google Ads solutions for growth. This position offers a hybrid work model with relocation support to Barcelona. Candidates should have strong analytical skills and a proactive mindset, along with the ability to think critically and solve client issues effectively.

Leistungen

Private health insurance

Ongoing training and certification opportunities

Clear advancement path with coaching and mentorship

Qualifikationen

• At least 2 years experience in sales or marketing, ideally in client-facing roles.
• Strong verbal and written communication skills, with excellent presentation abilities.
• Proactive, confident, and goal-oriented.

Aufgaben

• Be the main point of contact for new clients, ensuring they experience value quickly.
• Initiate outbound calls to promote and sell Google Ads solutions.
• Design and execute PPC campaigns for immediate results.

Kenntnisse

Fluent German

Sales experience

Digital Marketing Knowledge

Analytical Thinking

Customer Relationship Management

Ausbildung

Bachelor's degree

Master's in Marketing or Communications

Tools

CRM software

Jobbeschreibung

Were looking for a talented professional to join our Barcelona team and help drive the success of our Digital Marketing Ads platform, empowering businesses worldwide to grow.

This role is tailored for a German-speaking expert who can work closely with high-potential companies, from ambitious startups to future unicorns. You will focus on onboarding, fostering adoption, strengthening relationships, reducing churn, and uncovering opportunities for growth and advocacy.

Key Responsibilities

As an onboarding account manager, you will be the main point of contact for new clients, ensuring they experience value quickly while setting them up for long-term success. Responsibilities include:

• Initiating outbound calls to promote and sell Google Ads solutions.
• Understanding client goals and creating customized marketing strategies.
• Designing and executing PPC campaigns for immediate results and sustainable growth.
• Driving additional ad spend and upselling relevant services.
• Keeping client information accurate and up to date in the CRM.
• Managing a high daily volume of customer interactions via phone.

Qualifications

• Bachelors degree required (Masters in Marketing or Communications preferred).
• Fluent German and English (C2 proficiency).
• At least 2 years experience in sales or marketing, ideally in client-facing roles.
• Demonstrated ability to work independently and consistently deliver results.
• Skilled in managing customer relationships and optimizing CRM workflows.
• Comfortable leveraging AI tools to personalize client engagement.
• Strong verbal and written communication skills, with excellent presentation abilities.
• Proactive, confident, and goal-oriented.
• Team player who can also work autonomously.
• Commercially minded with analytical skills to assess market trends and competitors.
• Committed to delivering outstanding customer experiences.

Expertise in the German Market

• Cultural Awareness: Deep understanding of German business practices and etiquette.
• Strategic Targeting: Ability to identify and engage high-growth potential companies.
• Problem-Solving: Skilled at navigating complex client challenges.
• Analytical Thinking: Proficient in interpreting client and market data.
• Relationship Management: Building and sustaining strong partnerships.
• Stakeholder Navigation: Managing multi-layered organizational structures.
• Digital Marketing Knowledge: Understanding of Germanys ad ecosystem to position Google Ads effectively.
• Advanced Query Handling: Addressing complex questions about ROI and platform integrations.
• Compliance Awareness: Knowledge of GDPR and local data privacy requirements.

Preferred Skills

• Process Improvement: Optimizing workflows to increase efficiency and quality.
• Collaboration: Working effectively within a team and sharing knowledge.
• Clear Communication: Persuasive and adaptable across channels.
• Emotional Intelligence: Building trust and rapport with clients.
• Open-Mindedness: Embracing diverse perspectives.
• Critical Thinking: Using data and logic to make informed decisions.
• Solution-Focused: Approaching challenges with practical strategies.
• Entrepreneurial Mindset: Innovative, proactive, and creative.

Benefits

• Hybrid Work: 2 days in the office, 3 days remote (Barcelona).
• Relocation Support: Paid flight and company-provided accommodation.
• Healthcare: Private health insurance.
• Learning & Development: Ongoing training and certification opportunities.
• Career Growth: Clear advancement path with coaching and mentorship.
• Culture: Dynamic, engaging, and team-oriented workplace with contests.
• Location: Office at the World Trade Center, Barcelona, with inspiring sea views.