German Customer Support Specialist

Cross Border Talents; München; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A staffing agency is seeking a motivated Customer Service Specialist who speaks German (C2) and English (B2) to provide support in Lisbon. This role involves delivering excellent customer service in a dynamic e-commerce environment. Responsibilities include problem-solving, professional communication, and ensuring customer satisfaction. The position offers a welcome bonus, meal and transport allowances, and health insurance. Apply now for an exciting opportunity!

Leistungen

Welcome bonus of 3000 euro

Meal allowance of 7.23 euro per day

Transport allowance of 20 euro per month

Health insurance from day one

Qualifikationen

• German at C2 level is required.
• English at B2 level is necessary.
• Great communication skills with a positive attitude.

Aufgaben

• Provide support in German via phone, chat, and email.
• Handle customer questions with professionalism.
• Troubleshoot issues and solve problems quickly.
• Ensure customer satisfaction.

Kenntnisse

Customer support

Problem-solving

Communication skills

Empathy

Jobbeschreibung

Lisbon, Portugal | Full-Time | On-site

Are you ready to put your German at C2 level and English at B2 level skills to work all while enjoying the sunny vibes of Lisbon? Were on the hunt for motivated and solution-driven Customer Service Specialists to join a buzzing e-commerce support team right in the heart of this vibrant city.

Your mission, should you choose to accept it:

Work on-site with rotating shifts, delivering top-notch support to German-speaking customers in a fast-paced, exciting e-commerce world.

Your schedule:

• Monday to Sunday
• 07:0023:00 (rotating shifts, so you get variety!)
• 2 rotating days off each week (because rest matters)
• And hey, maybe one day 24/7 shifts but well keep you posted!

What's in it for you?

• A welcome bonus of 3000 euro (hello, extra cash!)
• Meal allowance of 7.23 euro per day because good food = good mood
• Transport allowance of 20 euro per month to keep you moving
• Health insurance from day one (small monthly contribution, then its free after 6 months weve got you covered!)

What you'll be doing:

• Providing awesome customer support in German via phone, chat, and email
• Handling every question with professionalism and a dash of empathy
• Troubleshooting like a pro and solving problems fast
• Making sure every customer walks away happy because youre that good!

What we're looking for:

• German at C2 level
• English at B2 level
• Ready and able to work on-site in Lisbon
• Great communication skills and a lets get it done attitude

If youre ready to dive into the fast-paced world of e-commerce and live your best life in Lisbon, hit apply now your next great adventure is waiting!