German Customer Support Representative - Lisbon, Portugal

Cross Border Talents; Berlin; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading global service company is seeking a customer service representative with fluent German and a passion for technical support to join their team in Lisbon. You will provide exceptional support to customers, troubleshoot technical issues, and assist with inquiries. Competitive benefits include a welcome bonus, meal and transport allowances, and health insurance. Experience in customer service is a plus. Don't miss this chance to start your career in a vibrant city!

Leistungen

Attractive Welcome Bonus

Meal allowance

Transport allowance

Health insurance

Airfare reimbursement

Accommodation support

Qualifikationen

• Fluent in German (C1/C2) and comfortable with English (B2).
• Strong communication skills and customer-focused attitude.
• Tech-savvy individual with a knack for solving technical issues.

Aufgaben

• Provide exceptional technical support to German-speaking customers.
• Troubleshoot and resolve issues via phone, email, and chat.
• Assist with product inquiries and technical queries.

Kenntnisse

Fluent in German (C1/C2)

Comfortable with English (B2)

Strong communication skills

Customer-focused attitude

Problem-solving mindset

Tech-savvy

Experience in customer service or technical support

Jobbeschreibung

Location: Lisbon, Portugal (On-site)
Contract Type: Full-time

Are you a German speaker with a passion for customer service and technical support? This is your chance to join an exciting team in Lisbon, one of Europe's most vibrant cities. If you enjoy helping others solve technical issues and want to work in a dynamic and growing environment, this could be the perfect role for you!

What You’ll Do:

• Provide exceptional technical support to German-speaking customers in the search engine and digital space.
• Troubleshoot and resolve customer issues via phone, email, and chat.
• Assist with product inquiries, technical queries, and solutions to ensure customer satisfaction.
• Maintain product knowledge and continuously learn about new technological advancements.

What Were Looking For:

• Fluent in German (C1/C2) and comfortable with English (B2).
• Strong communication skills, customer-focused attitude, and problem-solving mindset.
• A tech-savvy individual who enjoys solving technical issues and helping customers.
• Experience in customer service, technical support, or a related field is a plus.

What We Offer:

• Attractive Welcome Bonus to help you get started in your new adventure.
• Meal allowance provided daily to keep you energized.
• Transport allowance to make commuting easier.
• Health insurance from day one (small monthly payment; free after 6 months of the contract).

Relocation Support:

• Airfare reimbursement!
• Accommodation: Shared apartment for up to 12 months at 280/month (all utility bills included), discounted directly from your pay slip.

Why Lisbon?

Lisbon is a city that offers the best of both worlds: a thriving work culture and an amazing lifestyle. Enjoy the sunny, mild climate, and explore the city's lively neighborhoods, stunning views, and rich history. Whether you love outdoor activities, delicious food, or exploring the local culture, Lisbon has something for everyone. It's a welcoming, dynamic city that's perfect for both work and play.

Take advantage of this exciting opportunity to live in one of Europe's most vibrant cities and make a real impact with your customer service expertise. Apply now!

Don't miss out on this opportunity to start your career in Lisbon!