Freelance Luxury Automotive Evaluator - Franken & Ostbayern (German-speaking)

CXG; Kraftshof; Remote; EUR 40.000 - EUR 60.000; Teilzeit

Zusammenfassung

A leading luxury brand evaluator is seeking a Luxury Automotive Experience Evaluator in Germany. In this freelance role, you will assess customer experiences in premium automotive showrooms, providing insights based on your automotive knowledge. Ideal candidates are passionate about automobiles and have a keen eye for detail, able to provide unbiased feedback. Flexible working hours are offered, making it perfect for automotive enthusiasts looking to contribute to customer service improvement.

Leistungen

Flexible working hours

Qualifikationen

• Must be 18 years of age or older.
• Own a car and has a driving license.

Aufgaben

• Choose assignments that fit your interests and preferences.
• Interact with product experts and evaluate service.
• Assess the ambiance and complete customer journey.
• Submit observations through structured questionnaires.

Kenntnisse

Good understanding of the automobile industry

Passionate about automobiles

Enjoy interacting with people

Keen eye for observation

Ability to provide unbiased feedback

Jobbeschreibung

Become a Luxury Automotive Experience Evaluator

As a Luxury Automotive Experience Evaluator, you’ll be invited to visit premium automotive showrooms and provide expert feedback on the customer journey. Your perspective, shaped by your familiarity with premium vehicles and elevated service expectations, helps global automotive brands refine and perfect their experience.

Why This Opportunity Is Ideal for Automotive Enthusiasts

• Exclusive access: Participate in highly selective showroom experiences designed for individuals who understand the nuances of premium automotive brands.
• Engage with performance craftsmanship: Step inside refined automotive environments and interact with brand specialists who showcase engineering, design, and innovation.
• Use your experience to influence the industry: Your expectations and insights as someone familiar with luxury products will directly contribute to enhancing the customer journey.

What You’ll Do

• Choose assignments that fit you – Select missions aligned with your interests, preferences, and profile.
• Experience the showroom journey – Interact with product experts, explore the space, and evaluate service with a trained eye for luxury.
• Observe every detail – Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey.
• Share honest, professional feedback – Submit your observations through structured questionnaires on our platform.

How to Apply

To become an evaluator with us, follow these simple steps:

1. Register on live.cxg.com and receive an email with your credentials.
2. Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
3. Check the 'welcome package' and pass the general certification.
4. You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.

About CXG

CXG partners with leading luxury brands in over 70 countries, supported by a global network of 80,000+ evaluators. With nearly two decades of expertise in luxury customer experience, we focus on elevating the standards of the world’s most prestigious brands.

Join us on CXG Live, our platform where you can access exclusive missions, complete certifications, and submit your insights.

• Must be 18 years of age or older.
• Good understanding of the automobile industry.
• Passionate about automobiles and improving customer service and retail environments.
• Enjoy interacting with people.
• Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
• Own a car and has a driving license.
• Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.

• This is a freelance, project-based position
• Flexible working hours