Empfangsmitarbeiterin (m/w/d) - Business Support & Administration

ERM: Environmental Resources Management; Frankfurt; Hybrid; EUR 40.000 - 50.000; Vollzeit

Zusammenfassung

A consulting firm in Frankfurt is looking for a proactive Receptionist to manage front-desk operations and create a welcoming environment for clients and staff. The ideal candidate will demonstrate strong communication skills in both German and English, and proficiency in Microsoft Office. The role offers an attractive salary, remote work options, and extensive benefits including a company pension scheme and wellness access.

Leistungen

Attractive salary + profit sharing

Remote working possibility on Fridays

30 days of holiday

Company pension scheme

Deutschland-Ticket

Job bike programme

Access to sports and wellness facilities

Additional benefits (Mindsurance, workplace glasses)

Qualifikationen

• Previous experience in a receptionist or front office role, preferably in a professional services environment.
• Interest in learning new tasks.

Aufgaben

• Greet clients, visitors, and staff with professionalism.
• Manage incoming calls and correspondence.
• Maintain a clean and organized reception area.
• Coordinate meeting room bookings.
• Handle mail and packages.
• Support consultants with clerical tasks.
• Assist with travel arrangements.

Kenntnisse

Strong verbal and written communication skills in German and English

Proficiency in Microsoft Office Suite

Ability to multitask and prioritize

Professional appearance and demeanor

Ausbildung

Commercial apprenticeship or relevant work experience

Tools

CRM or scheduling software

Jobbeschreibung

Receptionist

Job Title: Receptionist

Location:“OneTower” Brüsseler Straße 1-3, 60327 Frankfurt am Main
Job Type:Full-Time

Job Summary:

We are seeking a proactive Receptionist to serve as the first point of contact for our consulting firm. This role is essential in creating a professional and welcoming environment for clients, partners, and staff. The ideal candidate will be highly organized, client-focused, and capable of managing front-desk operations with discretion and efficiency as well as supporting the Business Support Team.

Key Responsibilities:

• Greet clients, visitors, and staff with professionalism and warmth
• Manage incoming calls, emails, and correspondence
• Maintain a clean, organized, and professional reception area
• Coordinate meeting room bookings and prepare rooms for client meetings
• Handle incoming and outgoing mail, packages, and courier services
• Support consultants and administrative staff with scheduling and clerical tasks
• Maintain confidentiality and handle sensitive information with discretion
• Assist with travel arrangements as needed
• Liaise with building management and vendors for office maintenance and supplies
• Support onboarding of new employees and office-related logistics
• Contribute to internal communications and event planning
• Assist with internal process coordination and documentation
• General administrative tasks to support the business support team

Requirements:

• Previous experience in a receptionist or front office role, preferably in a professional services or consulting environment
• Strong verbal and written communication skills in German and English
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Professional appearance and demeanor
• Ability to multitask and prioritize in a fast-paced, client-facing environment
• High level of discretion and confidentiality
• Commercial apprenticeship or work experience required
• Interest in learning new tasks

Preferred Qualifications:

• Experience with CRM or scheduling software (e.g., Salesforce, Outlook)
• Familiarity with consulting industry norms and client service expectations
• Multilingual skills are a plus

Benefits:

• Attractive salary + profit sharing: We value your performance
• Working hours: Remote working possibility on Fridays since our reception is open from Monday to Thursday (9 a.m. until 12 p.m. and 1 p.m. until 4 p.m.)
• 30 days of holiday: Generous time off for your work-life balance
• Company pension scheme: For a secure future
• Deutschland-Ticket: Sustainable travel within the country
• Job bike programme: Sustainable mobility option
• EGYM Wellpass: Access to 8,000 sports and wellness facilities
• Additional benefits: Mindsurance, workplace glasses, corporate benefits and more

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