Main tasks
The IT Infrastructure Expert will be responsible for :
- Maintaining and supporting Client & Server environments
- Supporting end users and technical teams in incident analysis and resolution
- Maintaining the network based on Cisco & Siemens devices
- Maintaining security devices based on Fortinet
- Analyzing and resolving virtual and physical network-related incidents
- Providing support and guidance for OT teams in network management
- Supporting the hardening of IT and OT devices by enforcing policies and monitoring access
- Participating in planning and executing IT-related projects
- Providing 24/7 support (on-call duty)
Specific Knowledge
- 3+ years of experience in IT Infrastructure
- Ability to work in an industrial environment
- Strong knowledge of client and server OS (Windows necessary, Linux an advantage)
- Good knowledge of O365 challenges (Skype / Teams especially) and cloud proxy technology
- Strong knowledge of network technology: LAN / Routing on Cisco (certification is an advantage) and optionally Siemens devices
- Good knowledge of WLAN technology: Cisco Wireless Controller
- Basic knowledge of firewall / IPS management (Cisco and Fortinet)
- Basic knowledge of routing protocols: static, OSPF, and WAN routing
- Basic knowledge of F5 products, especially F5 Big-IP APM
- Basic knowledge of cloud design and architecture (Azure, AWS, OCI, etc.)
- Knowledge of optical fiber connection analysis and splicing is an advantage
- Knowledge of Alcatel-Lucent telephone systems and FTA infrastructure is an advantage
- Effective communication skills with non-IT users
Languages :
- German (mother tongue)
- Fluent English required
- Any other language is a plus