Customer Support Representative (Dutch + English)

Essence Coaching Group; Düsseldorf; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading customer support provider is seeking a Customer Support Representative fluent in Dutch and English to join their team in Düsseldorf. The role involves supporting customers through various communication channels, assisting with bookings and troubleshooting issues. The ideal candidate should possess strong problem-solving skills and a customer-first mindset while being flexible with rotational shifts. The position offers a competitive salary and relocation assistance.

Leistungen

Relocation assistance

Qualifikationen

• Fluent in Dutch and English to provide customer support.
• Strong emphasis on communication and problem-solving skills.
• Flexible in working rotational shifts.

Aufgaben

• Provide top-tier support to Dutch-speaking customers via phone and chat.
• Assist with bookings, itinerary changes, and inquiries.
• Troubleshoot issues to ensure customer satisfaction.

Kenntnisse

Dutch – C1

English – B2

Customer-first mindset

Excellent communication skills

Strong problem-solving ability

Attention to detail

Jobbeschreibung

Customer Support Representative - Dutch + English Are you a Dutch-speaking professional with a passion for exceptional customer experience and problem-solving? We’re looking for a dedicated Customer Support Representative (Dutch + English) to join our international team On‑Site in Bulgaria. This is your chance to be part of a dynamic, multilingual environment supporting business travelers.

What You’ll Do

• Provide top‑tier support to Dutch‑speaking customers via phone, chat, or email.
• Assist with bookings, itinerary changes, and general service inquiries.
• Troubleshoot issues and ensure every customer feels supported and valued.

What You Bring

• Dutch – C1 | English – B2.
• Customer-first mindset and excellent communication skills.
• Strong problem‑solving ability and attention to detail.
• Flexibility to work rotational shifts : Monday‑Friday, 09 : 00–19 : 00.

Why You’ll Love It

• Salary : 2000 Euro Gross per month.
• Relocation assistance is available