Customer Support Representative

Essence Coaching Group; Hamburg; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A customer support company in Hamburg seeks a bilingual Customer Support Representative fluent in German and English. The role involves assisting corporate travel clients through various channels. Ideal candidates should have a customer-first mindset and excellent communication skills. This position offers a salary of 2000 EUR gross per month along with a 500 EUR welcome bonus and relocation assistance.

Leistungen

Welcome Bonus of 500 EUR

Relocation assistance

Qualifikationen

• Proficient in both German and English.
• Strong communication and customer service skills.
• Willingness to work on a rotational schedule.

Aufgaben

• Support German-speaking customers via phone, chat, or email.
• Assist with bookings and itinerary inquiries.
• Maintain service quality and standards during interactions.

Kenntnisse

German language skills

English language skills

Customer-first mindset

Excellent communication skills

Flexibility to work day shifts

Jobbeschreibung

Customer Support Representative - German & English Are you a German-speaking professional ready to support corporate travel clients with outstanding service? We’re looking for a dedicated Customer Support Representative (German + English) to join our international team On-Site in Bulgaria. Start your career with a major welcome bonus and a great base salary! What You’ll Do • Provide top-tier support to German-speaking customers via phone, chat, or email. • Assist with bookings, itinerary changes, and general service inquiries. • Ensure every customer interaction upholds quality and service standards. What You Bring • German and English language skills. • Customer-first mindset and excellent communication skills. • Flexibility to work Day Shifts on a rotational schedule. Why You’ll Love It • Salary: 2000 EUR Gross per month. • Welcome Bonus: A special 500 EUR Welcome Bonus upon joining. • Relocation assistance is available