Customer Support Representative

Essence Coaching Group; Hamburg; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A dynamic support services firm in Hamburg is seeking a Customer Support Representative who speaks Dutch and English. This role involves providing exceptional support to customers via various channels and assisting with their inquiries and bookings. Ideal candidates will be attentive problem solvers with strong communication skills and flexible work availability. A competitive salary and relocation assistance are offered.

Leistungen

Salary of 2000 Euro Gross per month

Relocation assistance

Qualifikationen

• Fluent in Dutch (C1) and English (B2).
• Excellent communication skills and customer-first mindset.
• Strong problem-solving skills and attention to detail.

Aufgaben

• Provide top-tier support to Dutch-speaking customers via phone, chat, or email.
• Assist with bookings, itinerary changes, and service inquiries.
• Troubleshoot issues and ensure customers feel supported.

Kenntnisse

Dutch

English

Customer service

Problem-solving

Communication skills

Jobbeschreibung

Customer Support Representative - Dutch + English Are you a Dutch-speaking professional with a passion for exceptional customer experience and problem-solving? We’re looking for a dedicated Customer Support Representative (Dutch + English) to join our international team On-Site in Bulgaria. This is your chance to be part of a dynamic, multilingual environment supporting business travelers. What You’ll Do • Provide top-tier support to Dutch-speaking customers via phone, chat, or email. • Assist with bookings, itinerary changes, and general service inquiries. • Troubleshoot issues and ensure every customer feels supported and valued. What You Bring • Dutch – C1 | English – B2. • Customer-first mindset and excellent communication skills. • Strong problem-solving ability and attention to detail. • Flexibility to work rotational shifts: Monday–Friday, 09:00–19:00. Why You’ll Love It • Salary: 2000 Euro Gross per month. • Relocation assistance is available