Customer Support Representative

Essence Coaching Group; Frankfurt (Oder); Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

An international coaching firm is seeking a bilingual Customer Support Representative to assist corporate travel clients in both German and English. The role requires excellent communication skills and a customer-first mindset. The position offers a competitive salary of 2000 EUR gross per month, along with a 500 EUR welcome bonus and relocation assistance. This is an on-site role located in Bulgaria.

Leistungen

Welcome Bonus of 500 EUR

Relocation assistance

Competitive salary

Qualifikationen

• Proficient in both German and English.
• Strong focus on customer satisfaction.
• Ability to adapt to a rotational shift schedule.

Aufgaben

• Provide top-tier support to German-speaking customers via phone, chat, or email.
• Assist with bookings, itinerary changes, and general service inquiries.
• Uphold quality and service standards during customer interactions.

Kenntnisse

German language skills

English language skills

Customer-first mindset

Excellent communication skills

Jobbeschreibung

Customer Support Representative - German & English Are you a German-speaking professional ready to support corporate travel clients with outstanding service? We’re looking for a dedicated Customer Support Representative (German + English) to join our international team On-Site in Bulgaria. Start your career with a major welcome bonus and a great base salary! What You’ll Do • Provide top-tier support to German-speaking customers via phone, chat, or email. • Assist with bookings, itinerary changes, and general service inquiries. • Ensure every customer interaction upholds quality and service standards. What You Bring • German and English language skills. • Customer-first mindset and excellent communication skills. • Flexibility to work Day Shifts on a rotational schedule. Why You’ll Love It • Salary: 2000 EUR Gross per month. • Welcome Bonus: A special 500 EUR Welcome Bonus upon joining. • Relocation assistance is available