Customer Support Representative

Essence Coaching Group; Frankfurt (Oder); Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading customer service firm in Frankfurt (Oder) is seeking a Customer Support Representative who speaks Dutch and English. This role involves assisting customers with bookings, troubleshooting issues, and ensuring an exceptional customer experience. The ideal candidate is customer-focused and detail-oriented, ready to work in a supportive and dynamic environment. Competitive salary and relocation assistance available.

Leistungen

Salary: 2000 Euro Gross per month

Relocation assistance available

Qualifikationen

• Fluent in Dutch and English.
• Strong focus on customer service.
• Ability to troubleshoot customer issues.

Aufgaben

• Provide top-tier support to Dutch-speaking customers.
• Assist with bookings and service inquiries.
• Ensure every customer feels supported and valued.

Kenntnisse

Dutch – C1

English – B2

Customer-first mindset

Excellent communication skills

Strong problem-solving ability

Attention to detail

Jobbeschreibung

Customer Support Representative - Dutch + English Are you a Dutch-speaking professional with a passion for exceptional customer experience and problem-solving? We’re looking for a dedicated Customer Support Representative (Dutch + English) to join our international team On-Site in Bulgaria. This is your chance to be part of a dynamic, multilingual environment supporting business travelers. What You’ll Do • Provide top-tier support to Dutch-speaking customers via phone, chat, or email. • Assist with bookings, itinerary changes, and general service inquiries. • Troubleshoot issues and ensure every customer feels supported and valued. What You Bring • Dutch – C1 | English – B2. • Customer-first mindset and excellent communication skills. • Strong problem-solving ability and attention to detail. • Flexibility to work rotational shifts: Monday–Friday, 09:00–19:00. Why You’ll Love It • Salary: 2000 Euro Gross per month. • Relocation assistance is available