Customer Support Representative

Essence Coaching Group; Düsseldorf; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

An international coaching company is seeking a Customer Support Representative fluent in Dutch and English to provide exceptional support to customers. You will assist with bookings and service inquiries, ensuring each customer feels valued. The position is on-site and requires a strong customer-first mindset. Salary is set at 2000 Euro gross per month, with relocation assistance available.

Leistungen

Relocation assistance

Competitive salary

Qualifikationen

• Fluency in Dutch (C1) and English (B2) is required.
• Strong customer-first mindset with excellent communication skills.
• Ability to troubleshoot issues effectively.

Aufgaben

• Provide top-tier support to Dutch-speaking customers via phone, chat, or email.
• Assist with bookings, itinerary changes, and service inquiries.
• Ensure customers feel supported and valued.

Kenntnisse

Fluent in Dutch

Fluent in English

Customer service skills

Problem-solving ability

Attention to detail

Attention to detail

Jobbeschreibung

Customer Support Representative - Dutch + English Are you a Dutch-speaking professional with a passion for exceptional customer experience and problem-solving? We’re looking for a dedicated Customer Support Representative (Dutch + English) to join our international team On-Site in Bulgaria. This is your chance to be part of a dynamic, multilingual environment supporting business travelers. What You’ll Do • Provide top-tier support to Dutch-speaking customers via phone, chat, or email. • Assist with bookings, itinerary changes, and general service inquiries. • Troubleshoot issues and ensure every customer feels supported and valued. What You Bring • Dutch – C1 | English – B2. • Customer-first mindset and excellent communication skills. • Strong problem-solving ability and attention to detail. • Flexibility to work rotational shifts: Monday–Friday, 09:00–19:00. Why You’ll Love It • Salary: 2000 Euro Gross per month. • Relocation assistance is available