Customer Support Representative

Essence Coaching Group; Berlin; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

An international support company in Berlin is seeking a Customer Support Representative who is fluent in Dutch and English. You will provide exceptional support to customers, assist with bookings, and troubleshoot issues. Ideal candidates possess a customer-first mindset and strong communication skills. The role offers a gross monthly salary of €2000 and relocation assistance for the right applicant.

Leistungen

Relocation assistance

Dynamic multilingual environment

Qualifikationen

• C1 level in Dutch and B2 level in English is required.
• Excellent communication skills and a customer-first mindset.
• Strong attention to detail and flexibility in work hours.

Aufgaben

• Provide support to Dutch-speaking customers via phone, chat, and email.
• Assist with bookings and service inquiries.
• Troubleshoot customer issues effectively.

Kenntnisse

Dutch (C1)

English (B2)

Customer service skills

Problem-solving ability

Attention to detail

Jobbeschreibung

Customer Support Representative - Dutch + English Are you a Dutch-speaking professional with a passion for exceptional customer experience and problem-solving? We’re looking for a dedicated Customer Support Representative (Dutch + English) to join our international team On-Site in Bulgaria. This is your chance to be part of a dynamic, multilingual environment supporting business travelers. What You’ll Do • Provide top-tier support to Dutch-speaking customers via phone, chat, or email. • Assist with bookings, itinerary changes, and general service inquiries. • Troubleshoot issues and ensure every customer feels supported and valued. What You Bring • Dutch – C1 | English – B2. • Customer-first mindset and excellent communication skills. • Strong problem-solving ability and attention to detail. • Flexibility to work rotational shifts: Monday–Friday, 09:00–19:00. Why You’ll Love It • Salary: 2000 Euro Gross per month. • Relocation assistance is available