Customer Service Representative - German Speaker

FH Collective Academy; Hamburg; Remote; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A dynamic international company is seeking motivated customer service professionals fluent in German and proficient in English. Responsibilities include handling customer inquiries via phone, email, and chat, providing effective support, and collaborating with a remote team. The position offers a full-time, permanent contract with competitive compensation and benefits, including private health insurance and 25 days of annual leave.

Leistungen

Competitive salary

Private health and life insurance

Monthly meal voucher (50 Euro)

25 days of annual leave

Qualifikationen

• Native-level German and strong English skills required.
• Ability to handle customer inquiries via phone, email, and chat.

Aufgaben

• Handle customer inquiries via phone, email, and chat in German and English.
• Provide accurate, empathetic, and timely support.
• Collaborate remotely with a dynamic international team.

Kenntnisse

Fluent German

Strong English skills

Empathy

Customer service orientation

Jobbeschreibung

Are you fluent in German and passionate about providing excellent customer service? We are looking for motivated, service-oriented professionals to join our international team in Greece!

Your Responsibilities:

• Handle customer inquiries via phone, email, and chat in German and English,
• Provide accurate, empathetic, and timely support,
• Stay updated on product knowledge to deliver effective solutions,
• Collaborate remotely with a dynamic international team.

What We Offer:

• Full-time, permanent contract,
• Competitive salary: 1,380 Euro gross × 14 payments/year + performance bonus,
• Private health and life insurance,
• Monthly meal voucher (50 Euro),
• 25 days of annual leave.
  

If you have native-level German, strong English skills, and are ready for an exciting challenge in a global environment, we want to hear from you!