Customer Service Representative - German Speaker

FH Collective Academy; Düsseldorf; Remote; EUR 1.000 - 20.000; Vollzeit

Zusammenfassung

An international customer service company is seeking motivated professionals fluent in German to join their team in Düsseldorf, Germany. Responsibilities include handling customer inquiries in both German and English, providing timely support, and collaborating with a global team. The position offers a full-time, permanent contract with a competitive salary and additional benefits such as health insurance and annual leave.

Leistungen

Competitive salary

Private health and life insurance

Monthly meal voucher

25 days of annual leave

Qualifikationen

• Native-level proficiency in German is required.
• Experience in customer service is highly desired.

Aufgaben

• Handle customer inquiries via phone, email, and chat in German and English.
• Provide accurate, empathetic, and timely support.
• Stay updated on product knowledge to deliver effective solutions.
• Collaborate remotely with a dynamic international team.

Kenntnisse

Fluent in German

Customer service orientation

Strong English skills

Jobbeschreibung

Are you fluent in German and passionate about providing excellent customer service? We are looking for motivated, service-oriented professionals to join our international team in Greece!

Your Responsibilities:

• Handle customer inquiries via phone, email, and chat in German and English,
• Provide accurate, empathetic, and timely support,
• Stay updated on product knowledge to deliver effective solutions,
• Collaborate remotely with a dynamic international team.

What We Offer:

• Full-time, permanent contract,
• Competitive salary: 1,380 Euro gross × 14 payments/year + performance bonus,
• Private health and life insurance,
• Monthly meal voucher (50 Euro),
• 25 days of annual leave.
  

If you have native-level German, strong English skills, and are ready for an exciting challenge in a global environment, we want to hear from you!