Customer Service Representative German & English A. N.

Cross Border Talents; Berlin; Remote; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A leading recruitment agency is seeking German-speaking Customer Service Representatives to deliver outstanding support for a major car brand project, working remotely from Portugal. Responsibilities include managing customer inquiries in a professional manner and ensuring high satisfaction rates. Candidates should have fluency in German and good English skills, with the ability to work a flexible schedule. Attractive salary of €1,100 gross/month plus bonuses, with relocation support provided.

Leistungen

€1,100 gross/month

€80 bonus per month

Training and ongoing support

Multicultural team environment

Relocation support

Qualifikationen

• Fluent in German (C1/C2 level) is mandatory.
• Good command of English is required.
• Must be available for a rotative 24/7 schedule.

Aufgaben

• Provide customer service support in German with English.
• Handle inquiries via phone, email, and chat.
• Ensure excellent customer satisfaction.

Kenntnisse

Fluency in German (C1/C2 level)

Good command of English (B2 level or higher)

Customer service skills

Jobbeschreibung

Customer Service Representative German & English (Portugal 100% Remote)

Location: 100% Remote from Portugal (relocation support available if moving from abroad)

We are looking for German-speaking Customer Service Representatives with good English skills to join a dynamic project for a leading car brand.

What youll do:

• Provide customer service support in German (with English as a secondary language).
• Handle inquiries via phone, email, and chat in a professional and empathetic manner.
• Ensure excellent customer satisfaction for one of the worlds top car brands.

Requirements:

• Fluency in German (C1/C2 level).
• Good command of English (B2 level or higher).
• Availability to work on a rotative 24/7 schedule (Monday to Sunday) with 2 rotating days off.
• Living in Portugal or willing to relocate relocation support available.

Salary & Benefits:

• 1,100 gross/month (14 months)
• + 80 bonus (11 months)
• 100% remote position (from anywhere in Portugal)
• Training and ongoing support
• A multicultural and supportive team environment
• Relocation support if moving from abroad

If you are passionate about delivering excellent customer service and want to be part of a leading car brand project, wed love to hear from you!

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