Clinical Operations Associate - Germany

Eucalyptus; Berlin; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A digital healthcare company in Berlin is seeking a Clinical Operations Associate to manage doctor capacity, recruit new practitioners, and maintain clinical protocols. You will work in a fast-paced environment and be part of a mission-driven team aiming to improve patient health. The ideal candidate has a clinical background and is fluent in German. This role offers autonomy, flexible hybrid working, and the opportunity to impact thousands of patients.

Leistungen

Flexible hybrid working

Employee options program

Opportunity to make a real impact

Qualifikationen

• Clinical background in research, medical development, or clinical operations.
• Experience managing external/3rd-party providers is a plus.
• Comfortable in fast-paced, high-growth environments.

Aufgaben

• Manage doctor capacity and performance.
• Recruit, train, and onboard new practitioners.
• Maintain safe clinical protocols and patient content.
• Provide clinical input into new services and tools.
• Document and streamline processes.

Kenntnisse

Operationally strong

Strong stakeholder management

Fluent German speaker

Experience in digital healthcare

Tools

Google Sheets

Jobbeschreibung

At Eucalyptus (EUC) , we’re on a mission to make good health last a lifetime. More than one billion people globally live with obesity a leading cause of preventable chronic diseases like diabetes and heart disease.

Through Juniper , our flagship weight-management brand, we combine GLP-1 medication with personalised nutrition, exercise, and ongoing support from a multidisciplinary clinical team. Our approach makes patients 4× more likely to achieve meaningful weight loss and we’re just getting started.

Our goal: to support 1 million patients globally by 2028 and build Germany’s most impactful digital healthcare service.

About The Role

Our patient base in Germany is projected to grow rapidly - 5X in a year. This scale-up will increase our monthly consultations volumes & require us growing our doctor team.

As a Clinical Operations Associate (f/m/d), you will play a critical role in ensuring that we:

• can safely and efficiently scale clinical capacity in Germany, and
• maintain the highest patient-safety and care standards as we grow.

This role sits at the heart of clinical operations, working closely with doctors, clinical leadership, product, and operational partners to build the systems, processes, and relationships that enable sustainable, safe growth.

You will:

• Manage doctor capacity and performance to support rapid patient growth, including scheduling and third-party provider relationships.
• Recruit, train, and onboard new practitioners as the team scales.
• Maintain safe, clear clinical protocols and patient content, ensuring alignment with EUC and German standards.
• Provide clinical input into new services, tools, workflows, and AI features.
• Document and streamline processes to improve consistency, efficiency, and quality.
• Lead operational and clinical improvement projects that enhance performance and safety.
• Support strategic decision-making through research and clinical/market insights.

About You

• Operationally strong: confident navigating tools, systems, dashboards, and Google Sheets (comfortable with data and structured problem-solving).
• Clinical background in research, medical development, pharmacy, clinical operations, or a similar field.
• Strong stakeholder management, ideally with experience managing external/3rd-party providers.
• Experience in digital healthcare or a scaling health-tech environment.
• Experience in weight-loss care, metabolic health, or GLP-1–based treatments (a strong plus).
• Ex-consulting or operations experience is a plus (structured thinking, project ownership, analytical skills).
• Fluent German speaker with strong written and verbal communication skills.
• Comfortable working in a fast-paced, high-growth environment where ambiguity is normal and ownership is high.

Why Join Us

• Make a real impact help thousands of patients improve their health and quality of life
• Autonomy and ownership manage multi-million-euro budgets and shape performance strategy end-to-end
• Be part of a high-performing, mission-driven team building Germany’s leading digital healthcare brand
• Enjoy flexible hybrid working , with a focus on impact, not presenteeism
• Your own stake in the business through our employee options program

Diversity and Inclusion

At Eucalyptus , we value individuals from all backgrounds, experiences, and perspectives, and we celebrate the unique qualities each person brings to our team. We are committed to creating an inclusive environment where everyone feels they belong.

If you require any reasonable adjustments during the interview process, please let us know we are happy to support you.