Chief of Staff (f/m/x)

lemon.markets; Berlin; Hybrid; EUR 80.000 - 100.000; Vollzeit

Zusammenfassung

A leading FinTech company in Berlin is seeking a Head of Operations to enhance business performance. The successful candidate will have over 10 years of experience in leadership roles and will work closely with the CEO to implement strategies that drive team productivity and optimize internal processes. This role provides significant autonomy and impact and is ideal for those passionate about making investing accessible to all. Hybrid work setup available.

Leistungen

Competitive salary and benefits

Flexible working hours

Personal development opportunities

Hybrid work setup

Workation option

Qualifikationen

• 10+ years experience in fast-paced environments.
• Background in People & Talent leadership or consulting.
• Empathic servant-leader mindset.

Aufgaben

• Maximize team productivity through effective org design.
• Drive special projects and elevate company insights.
• Manage key internal processes and ceremonies.

Kenntnisse

Leadership

Organizational design

Mentoring

Communication (German and English)

Problem-solving

Jobbeschreibung

About Lemon.markets 🍋

We enable anyone to be an investor. Our mission is to grow investing opportunities for all European customers and businesses, providing seamless access to capital markets. By empowering FinTechs, Banks and Wealth Managers to offer investment products, we help create financial well-being for their customers.

lemon.markets provides a Brokerage-as-a-Service platform for simple digital access to capital markets through a single API. Our API‑first infrastructure makes launching an investment product customer‑centric and compliant. We abstract all complexity for our partners through a well documented API, a self‑service customer operations portal and operating in a clear regulatory framework. Enabling partners to launch in weeks, not months.

We have experienced first hand that brokerage infrastructure is broken. Building an investment product used to be highly expensive, challenging and cumbersome. We ease this pain by shielding our partners & their customers from the underlying complexity - and with that, we make investing seamlessly accessible to everyone. Because that’s exactly what we enjoy, going to places nobody else dares and solving hard problems. This not only creates tons of value when done right, but attracts the smartest minds - because outlier companies are built by exceptional people like you.

Your Mission

Accelerate the pace and raise the bar of lemon.markets. You own all business operations and rituals and strive to maximize lemoneer’s productivity through a well‑functioning flow of information, org design, lean processes and the right set of frameworks.

As lemon.markets enters its next stage of growth our leadership team is further evolving, including the role of Max himself from Founder to CEO. You will be a key ingredient for making this successful by ensuring priorities are advanced, time is focused on the highest‑impact areas, and his voice is amplified internally and externally. Therefore, taking over key functions from him and driving them with an entrepreneurial mindset yourself, while dedicating yourself to the internal matters. At lemon.markets we value ownership a lot. Meaning, you have a lot of autonomy in shaping your area of responsibility reporting directly to our CEO and being part of our leadership team.

You will:

• Enable lemon.markets to move at high speed by creating the necessary environment for strong business performance.
• Work extremely closely with Max (CEO), and serve as a Swiss‑army knife for solving problems across the company.
• Drive special projects from within the leadership team cross‑functionally elevating insights and analysis on company operations and key management decisions.
• Own the People, Talent & Founders Associate functions, set the strategy, lead the respective teams and level up existing frameworks (e.g. career, performance, feedback).
• Own key internal processes and ceremonies like annual/quarterly planning (in close sync with finance for budgeting), company events or our weekly All‑Hands.
• Work closely with our shareholder and strategic partner dwpbank, including its management board, to ensure lemon.markets’ contribution to the Group’s strategy.

You will be successful in this role if:

• You’re excited about getting more people to invest in capital markets and are curious about the infrastructure behind it.
• You think and act like an entrepreneur and want to play a key role in leading a company.
• You bring around 10+ years of experience in fast‑paced environments (e.g. startups, consulting, investment banking, Fintech), either:
  • in a People & Talent leadership role with a strong focus on internal org design, or
  • in consulting with significant exposure to strategy, planning, and organizational topics.
• Leadership is a must for you: empathic, approachable, servant‑leader mindset, but able to challenge and push back when needed. Bonus points if you have read any Patrick Lencioni books.
• You love making others better through feedback, mentoring and clear communication (in both German and English).
• You’re strong at bringing structure to ambiguity and are comfortable with frequent change and a broad scope.
• “This is not my job” is not part of your vocabulary – you take ownership and think for the whole company.

How we take care of you:

• 🚀 Compensation package: We offer you a competitive salary and benefits package, based on your experience and the value‑add you bring to lemon.markets.
• 💎 Make a real impact: Taking over a key leadership role in the company, you get to shape its journey. Given our size, your contribution will give you the opportunity to have a real, tangible impact.
• ⚙️ Flexible working hours: We value focus time. Encouraging everyone to minimise fixed meetings and leverage asynchronous communication and time spent with customers.
• 🏢 Hybrid work setup: Ideally you are based in Berlin, but we offer the flexibility to work from home across Germany. That being said, leadership lemoneers work 7 days or more per month on‑site in our Berlin office, spending quality time together with the team at events, offsites or over team dinners.
• 📈 Grow with us: We take your personal development seriously, meaning that we make sure to constantly mentor and challenge you so that you can reach your next level and beyond.
• 💛 Perks & benefits: We sponsor a Deutschlandticket for employees on unlimited contracts, plus 50% off on Beatvest - our partner for financial education and investing.
• 🏝 Workation: Work from anywhere in the EU for up to 60 days per year.

About The Process

Hiring can be an exhausting process, especially when you're the one trying to get hired. Therefore, we try to make this a fast and transparent process. Additionally, you will always have one contact person guiding you through the process and helping you to schedule meetings, and setting you up on a path of success. Your process will look like this:

• Get to know - Max - CEO | 30 minutes
• Deep Dive - Max - CEO | 60 minutes
• Meet us at our lemon.markets HQ
  • Case study - Max - CEO, Teresa - VP Growth | 60 minutes
  • Principles Session - A selection of lemoneers | 60 minutes
  • Meet the leadership - A selection of leadership members | 60 minutes

As an equal opportunity employer, lemon.markets is committed to building an inclusive workplace. The company welcomes people from all different backgrounds, including age, citizenship, ethnic and racial origins, gender identities, individuals with disabilities, marital status, religions and ideologies, and sexual orientations to apply.