Business Support Coordinator (m / f / d)

Advantest Europe GmbH; Böblingen; Vor Ort; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

A leading technology firm in Böblingen is seeking a Business Support Coordinator to provide clerical support and manage customer service inquiries. This role requires excellent communication skills in German and English and proficiency in Microsoft Office365. You will work in a dynamic environment with opportunities for personal development and a flexible working model.

Leistungen

Flexible working hours

30 vacation days

Attractive salary and bonus program

Structured onboarding programs

Health and fitness options

Qualifikationen

• Strong ability to effectively plan and multi-task.
• Experience with customer service operations in a global business environment.

Aufgaben

• Perform clerical support administrative duties.
• Interact with customers regarding service and support inquiries.
• Manage call, part order fulfillment, and dispatching.

Kenntnisse

Expertise in using Microsoft Office365 tools

Service orientation

Strong team player and open communicator

Excellent German communication skills (written and verbal)

Good English communication skills (written and verbal)

Ausbildung

Commercial degree / industrial apprenticeship

Tools

ERP systems

Order management systems

Jobbeschreibung

Advantest - We enable

tomorrowʻs technology.

IoT, 5G and Artificial Intelligence. Unthinkable without us. More than half of all the microchips produced worldwide first pass through our hands. As the global market leader of automated test systems in the semiconductor industry we help the world to realize the digital transformation, enable our customers to shape the future and offer you the exciting jobs intended for pioneers.

Are you seeking answers and opportunities for your future? At our site in Böblingen you will find both as

Business Support Coordinator (m / f / d)

Your Responsibilities

Embedded in the European Contact Center team at our site in Boeblingen, you perform clerical support administrative duties using prescribed procedures, but it also requires your flexibility and creativity to work on solutions for complex customer situations in our dynamic and fast-paced environment.

As Business Support Coordinator you will daily interact with our European customers regarding service and support inquiries such as :

• Call management
• Part order fulfillment and return tracking
• Trade quoting for services and parts
• Order management (billing)
• Dispatching of onsite resources (people and parts)
• Contract and pre / post sale inquiries

Your Qualifications

• Commercial degree / industrial apprenticeship
• Expertise in using Microsoft Office365 tools
• Service orientation
• Strong team player and open communicator
• Ability to effectively plan and multi-task
• Excellent German communication skills (written and verbal)
• Good English communication skills (written and verbal)

Preferred Qualifications :

• ERP system experience and knowledge
• Billing and order management experience
• Experience with customer service operations in a global business environment

Our offer

Flexibility

Benefits

Development

Fitness

Security

Flexible and trust-based working hours, 30 vacation days + option for additional vacation days, mobile working, individual part-time models and programs for extended periods of absence

Attractive salary, share in Advantest ́s success through our exceptionally appealing bonus program as well as numerous subsidies, discounts and offerings (e.g. bike leasing)

Structured onboarding programs and mentoring, development discussions, technical and soft skill trainings, language courses and knowledge sessions

Ergonomic working environment, sports and fitness options and events (e.g. Global Challenge) as well as health days

Attractive company pension scheme, comprehensive insurance coverage and support in emergency situations

Apply now

Take your next career step with us! Apply now, preferably via our online application tool.

If you have any questions, Alena Nicolai will be happy to answer them at

• 49 (0) 7031.204.8380

For further information visit : www.advantest-career.de

Would you like to know more about jobs at Advantest and about our unique team spirit?

Our employees offer you their personal insights into our working environment.

Would you like to take a closer look how our working environment looks like?

Here you can take a short virtual 360° tour of our company - click the link to get to know us better.

Böblingen

Amerang