AI Process Excellence Consultant (m / f / d)

Riverty; Verl; Hybrid; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading FinTech company in Germany is seeking an AI Process Excellence Consultant to transform business processes through AI-driven improvements. The ideal candidate will have over 4 years of experience optimizing processes and familiarity with applied AI concepts. You will collaborate with teams to identify inefficiencies and support the AI transformation journey. This role offers hybrid working conditions in a diverse and inclusive environment with various employee benefits.

Leistungen

Health & Wellbeing support

Professional development opportunities

Flexible working hours

Qualifikationen

• 4+ years of experience in process optimization and automation.
• Familiarity with applied AI/ML and its business applications.
• Proven ability to collaborate with stakeholders from various functions.

Aufgaben

• Analyze and map end-to-end business processes to identify inefficiencies.
• Run workshops and interviews with process owners to understand workflows.
• Define use case scope, success metrics, and data needs.

Kenntnisse

Process optimization

Automation technologies

Applied AI/ML concepts

Facilitation

Communication skills

Documentation skills

Tools

Process mining tools (e.g., Celonis, Signavio)

Jobbeschreibung

AI Process Excellence Consultant (m / f / d)

Everyone's story matters. Come shape your story with us at Riverty. But where does that take you?

To one of our 30 hybrid workspaces – designed for exchanging ideas, learning from others, and shaping the way we work. An international community of over 4,000 people, representing almost 80 nationalities across 11 countries. United by one mission : Combining empathy, advanced technology and data-driven insights to keep people and businesses in flow. With payments made for them. So that they don't have to worry about it.

We are part of the family-owned Bertelsmann group. Established. Corporate. In a fast-paced industry. We enable flexible payments in various industries, simplifying the financial management of known brands and helping people repay debt to build financial confidence. In short : shaping FinTech.

We are looking for an AI Process Consultant (m / f / d) (unlimited, full-time) Join our team at one of our locations in Berlin or Verl – hybrid working conditions available. Help transform how Riverty works—process by process, use case by use case. As part of Riverty’s newly established, CEO-sponsored central AI Unit, the AI Process Consultant plays a critical role in unlocking AI’s business value. You will help shape and deliver AI-driven process improvements across the organization—by identifying opportunities, framing the right solutions, and guiding implementation.

You’ll work closely with functional and business units to determine the best path forward—whether it's optimizing a process, automating it, or using AI to drive decisions. You may also be embedded in cross-functional teams to support end-to-end delivery of key initiatives.

Your Responsibilities

• Analyze and map end-to-end business processes to identify inefficiencies and automation / AI opportunities.
• Run workshops and interviews with process owners to understand current-state workflows and constraints.
• Evaluate process maturity, standardization, and data readiness to recommend the best-fit solution.
• Optimization (redesign, simplification)
• Automation (e.g., RPA, workflow orchestration)
• AI / ML (e.g., prediction, classification, NLP)
• Define use case scope, success metrics, and technical / data needs.
• Draft solution outlines and hand over to technical teams or co-develop with AI Tech Consultants.
• Support change management by clearly communicating expected benefits, impacts, and user value.
• Act as a trusted advisor for business teams, helping prioritize and shape their AI transformation journey.

What You Bring

• 4+ years of experience in process optimization (Lean, Six Sigma, BPM) and automation technologies (e.g., RPA).
• Familiarity with applied AI / ML concepts and how they relate to business problems.
• Proven ability to work cross-functionally with business stakeholders, IT, and data teams.
• Experience in use case framing and value-driven solution design.
• Excellent facilitation, communication, and documentation skills.
• Knowledge of process mining tools (e.g., Celonis, Signavio).
• Exposure to AI project delivery and / or change management.

Equal Opportunity Employer Statement

We want to be a fair and inclusive employer. We value the diverse perspectives that a diverse workforce brings to the table. Therefore, we are actively looking for people who enrich our company through their identity, background and personal experiences, with or without a disability.

Our plus points

Inclusive and valuing culture

At Riverty, you can be who you are. We strive to create an inclusive environment and an appreciative culture, enhanced by our employee networks.

Health & Wellbeing

Your physical and mental health is important to us. Take advantage of our various preventive care and support services.

Professional and Personal Development

Take advantage of our numerous training and development opportunities. Benefit, for example, from training courses offered by Bertelsmann University, language courses or leadership trainings.

Monetary Benefits & Discounts

Know that you're appreciated with plenty of employee benefits & discounts just for you.

Flexibility

Our diverse working models empower you to customize your work to perfectly align with your preferences. Benefit from mobile office, flexible working hours and part-time models.