IT Data Center Manager

The Data Center Manager is responsible for for overseeing the operation, maintenance, and security of the organization’s data center. This role involves managing the data center's physical infrastructure, ensuring uptime, and overseeing a team of technicians and engineers. The IT Data Center Manager will work closely with IT leadership to implement strategies that support business goals while ensuring the highest levels of reliability, performance, and security.

The position ensures service provider quality by managing relevant services
through definition of KPIs, SLAs and associated measurements and reporting.

• Operation, monitoring and maintenance of the data center components, ensuring efficiency, reliability, and security of IT/OT infrastructure.
• Enable the Lonza Data Center standards globally and be responsible for regional DCs.
• Act as a Single Point of Contact (SPOC) for any IT technical infrastructure related topics at the Visp site for external IT service providers and the central infrastructure team.
• Engage as SPOC with local site mechanical service teams (electrical, facilities, fire, security, cooling, etc.) to maintain operational readiness of the data center facilities in Visp.
• Assign and govern work to team of Data Center Operations staff.
• Define the Data Center strategy globally and roadmap based on the needs of organization.
• Define cabling and labeling standards with an installation concept & define type of cable
• Develop and test the technical disaster recovery plan for the site and refresh it periodically.
• Manage the life cycle of IT infrastructure assets and associated risks.
• Plan and oversee data center expansions or migrations, including capacity planning and risk assessments.
• Drive continuous improvements, standardization, and automation of infrastructure systems.
• Maintain the consistency and maintainability of existing infrastructure environments through well-documented standards and procedures.
• Ensure adherence with security and compliance policies and procedures within the IT infrastructure scope.
• Monitor data center performance and troubleshoot issues, implementing solutions to optimize performance and minimize downtime.
• Stay updated on emerging technologies and trends in data center management, recommending improvements and innovations to enhance operations.
  
  Skills:
• Strong knowledge of data center infrastructure, including servers, storage, networking, power, and cooling systems.
• Advanced technical experience with VMware vSphere, Windows Server, Linux Server, Storage and Backup.
• English Fluency and German required
• Knowledge of networking fundamentals.
• Experience leading data center projects, including expansions, migrations, and upgrades, with strong project management skills.
• Familiarity with industry standards and regulations related to data center operations, such as GDPR, HIPAA, and ISO 27001.
• Relevant certifications such as Certified Data Center Professional (CDCP), Certified Data Center Management Professional (CDCMP) are a plus.
• Knowledge of security hardening and best practices.
• Proven experience with simplification and standardization of infrastructure.
• Ability to drive cultural and technological disruption.
• Ability to anticipate risks and devise solutions in the moment
• Experience in the pharmaceutical or other regulated industries.
• Excellent verbal and written communication skills, with the ability to effectively communicate technical information to both technical and non-technical stakeholders.
• Experience in large, multi-national organizations Advanced 5-10 years
  
  Responsibilities
• People No direct reports, 5-10 Indirect reports
• Budget Ensure that company financial and procurement practices are followed.
• Quality Ensure that quality (QA) policies and standards are adhered to.
• Safety Build in safety and security by design and continuously ensure in operations.
  
  Education
• Bachelor's in Information Technology - Master's Preferred