eCom Delivery Lead

ALSO is one of the leading technology providers for the ICT industry, currently active in 30 countries in Europe and 144 countries worldwide.

In 2023, the Swiss-based company, which employs about 4,000 people, reported net sales of 11.1 billion euros. The ALSO ecosystem offers around 135,000 resellers hardware, software, and IT services from more than 800 vendors across over 1,540 product categories. Committed to the circular economy, the company provides all services from provisioning to refurbishment from a single source. ALSO operates with three business models: The Supply division handles transactional hardware and software; the Solutions division supports development of customized IT solutions and IoT applications; and the Service area offers subscription-based cloud services for software, hardware, cybersecurity, IoT, virtualization, and AI.

Job Description

We are seeking a supportive and driven Delivery Lead to help our teams grow into reliable and predictable units that consistently deliver business value. In this role, you will make balanced delivery decisions to meet customer expectations, foster team motivation, and support architectural simplicity and stability. Your focus will be on enabling the team to thrive while delivering impactful, value-driven solutions aligned with organizational goals.

Responsibilities

• Lead teams to ensure consistent and predictable delivery of business value.
• Make balanced decisions to meet customer needs while maintaining team motivation.
• Promote architectural simplicity and ensure technical stability.
• Proactively identify and manage dependencies, remove impediments.
• Collaborate with stakeholders to align team efforts with business goals.
• Track relevant KPIs such as delivery predictability, technical debt reduction, and security incidents.
• Oversee Agile development practices, quality management, and risk/issue resolution.
• Follow company delivery practices, drive continuous improvement, and recommend process enhancements.
• Guide team development by fostering skills and capabilities growth.

Requirements

• Proven experience in leading delivery teams in Agile environments.
• Strong decision-making skills, balancing customer satisfaction and team well-being.
• Solid understanding of software development and architecture principles.
• Professional experience in software development is a plus.
• Familiarity with tools like Jira, MS Teams, and collaboration platforms.
• Excellent communication and leadership skills.
• Ability to manage risks and maintain clear communication with stakeholders.

Note: The last paragraph about Data Engineer seems misplaced and unrelated to the Delivery Lead role; it has been omitted for clarity.

We Offer

• Work in an exciting, rapidly changing industry.
• Dynamic organization within an international environment.
• Skilled and helpful colleagues.
• Opportunities for personal development.
• Competitive conditions.

ALSO values human rights, respects personal dignity and privacy, and upholds ethical behavior. We are committed to fair competition and environmentally responsible practices. For more details, please refer to our Code of Conduct.