Senior Operations Manager

Senior Operations Manager (f/m/x)

In this exclusive search, we are looking for an Operations Manager to join a fast-growing international client.

What you will be responsible for:

• Full operational responsibility including logistics solutions, customs and transportation management
• Ensure legally compliant import and export processes in accordance with national and international customs regulations
• Optimize customs and transportation processes in close coordination with internal and external stakeholders
• Lead, develop, and motivate teams in customs, import/export, and transport functions
• Select and manage external service providers, including freight carriers, forwarders, and handling agents
• Managing the budget for customs and transportation operations
• Monitor and improve performance through KPI-based analyses
• Ensure compliance with audit requirements, risk management, and sustainability targets
• Collaborate closely with departments such as Sales, Legal, IT, Finance and corporate functions

What you bring technically:

• University degree in Logistics, Business Administration, Customs/Foreign Trade, or equivalent education and experience
• Several years of leadership experience in international transportation and customs operations, ideally in a corporate or global logistics environment
• In-depth knowledge of international and Swiss customs law and transportation/logistics practices
• Further certifications such as APICS, CLTD, CCS, or similar, are an advantage
• Track record in project management and process optimization
• Proficiency in relevant IT systems
• Strong sense of responsibility, strategic thinking, and the ability to drive change
• Fluency in German (C1 level minimum) and English is a must

Your personal/human attributes:

You are a skilled negotiator who understands the benefits of win/win outcomes.

You have a strong network in Switzerland in the related field.

You have the ability to adapt quickly to new challenges and constantly look for growth opportunities.

You are driven to adapt and roll up your slevees, as well as being proactive in dynamic corporate environments.

You handle confidential information with integrity and professionalism.

You can adapt easily to different environments and situations; you bring a positive mindset and a team player attitude driven by empathy and collaboration.

About us

Blackbird Talent Solutions is a boutique specializing in recruiting talents/leaders in the areas of Finance, HR, Supply Chain, Operations and Sales in Switzerland and across Europe. We are based in Zurich and have previous corporate experience from well known global organizations in combination with our recruitment expertise. Our approach is consultative and human centric in all our interactions.