Expert Engagement Manager

As an Expert Engagement Manager, you’ll be responsible for working directly with clients and taking ownership of multiple collaborations to create significant value for our clients.

As an Expert Engagement Manager, your responsibilities include:

• Leading by example and supporting your teams
• Overseeing the development of impactful AI solutions and delivering outcomes that meet client needs
• Contributing to the development of engagement strategy structure, content, and direction
• Focusing on stakeholder management, including client care and team leadership
• Overcoming obstacles to unlock business benefits and ROI for clients
• Monitoring and measuring the delivery of client benefits (ROI) throughout engagements
• Driving and implementing corrective actions on delivery challenges and making tactical decisions for value-based solutions
• Managing engagement delivery against project milestones, financial performance, utilization, and internal KPIs

Managing client relationships:

• Building strong partnerships, identifying new opportunities for value creation, and developing innovative initiatives
• Fostering a diverse portfolio of clients, developing relationships with key individuals, and conceptualizing potential new offerings
• Developing a network of external contacts

Requirements

What we are looking for:

• A background in Data Science, Data Engineering, or Software Engineering
• Proven track record of building strong client relationships with large organizations and growing the business
• Extensive experience dealing with C-Level stakeholders
• Fluency in English and French; additional languages are a plus

The ideal profile includes:

• Strong strategic and analytical skills
• Excellent problem-solving abilities and creative thinking
• Effective collaboration across all organizational levels
• Self-starter attitude, eager to innovate and create opportunities
• Ability to deliver impactful presentations to management and influence decision-making

What we offer:

• A competitive compensation package
• An annual education budget for continuous learning
• An annual sports budget to promote well-being
• A flexible work culture supporting work-life balance
• An impactful role influencing thousands and contributing to company growth
• An international, passionate, and collaborative team