Team Lead

PRGX Global, Inc Career Center; Medellín; Presencial; COP 96.000.000 - 144.000.000; Jornada completa

Descripción de la vacante

PRGX Global, Inc Career Center in Medellín, Colombia seeks a Team Lead to coordinate audit and data-analytic operations. You will oversee auditors, assign workloads, monitor progress, and ensure SLA compliance.

You will manage audit processes, client communications, system setups, and quality controls while guiding analysts and driving continuous improvement. Fluency in English is required.

Formación

• Professional degree in Business Administration, Finance, Accounting, Engineering, or related fields.
• Preferably with a total of 3+ years in AP, AR, financial audit or similar roles.
• Experience leading operational teams.
• Knowledge of financial processes and data analysis.
• SAP, Oracle, or other ERP systems.
• Advanced Excel / data analysis.
• Fluent in English (B2+)

Responsabilidades

• Plan, assign, and supervise the team`s activities.
• Distribute suppliers and workload among auditors.
• Monitor the progress of processes from preparation through closure.
• Ensure compliance with SLAs and deliverables.
• Supervise: Credit analysis, identification of credits in statements, validation of information in Client ERP Systems, creation and validation of claims.
• Validate the correct execution and documentation of each case.
• Coordinate statement requests, sending communications and reminders, follow-up with suppliers.
• Monitor bounced emails, alternative contacts, and incomplete responses.
• Supervise upload and update of information in Panoptic, coordinate client/project setups, manage accesses and permissions.
• Implement quality controls at all stages of the process, validate information before sending to client and invoicing, identify recurring errors and corrective actions.
• Coordinate vendor master management and cleanup, ensure a structured project start.
• Identify optimization and automation opportunities, implement operational best practices, define and follow up on KPIs.
• Guide and support the development of analysts, act as escalation point, align with area objectives

Conocimientos

AP/AR/financial audit experience

Team leadership

Data analysis

Advanced Excel

English fluency (B2+)

Educación

Bachelor's degree in Business Administration/Finance/Accounting/Engineering or related field

Herramientas

SAP

Oracle

ERP systems

Descripción del empleo

Job Title Team Lead

Employment TypeFull-time

Work Authorization RequirementsAuthorized to work in Colombia without sponsorship

Language RequirementsFluent English

About PRGX

PRGX is the global leader in source-to-pay data analytics and software, and tech-enabled profit recovery services. We provide software and services to maximize revenue recovery and drive margin improvement for our clients. For more information about PRGX, visit www.prgx.com.

Job and Responsibilities

1. Operational Coordination

• Plan, assign, and supervise the team`s activities.
• Distribute suppliers and workload among auditors.
• Monitor the progress of processes from preparation through closure.
• Ensure compliance with SLAs and deliverables.

2. Audit Process Management

• Supervise:
  • Credit analysis
  • Identification of credits in statements
  • Validation of information in Client ERP Systems
  • Creation and validation of claims
• Validate the correct execution and documentation of each case.

3. Communications Management

• Coordinate:
  • Statement requests
  • Sending communications and reminders
  • Follow-up with suppliers
• Monitor the management of bounced emails, alternative contacts, and incomplete responses.

4. Information and Systems Management

• Supervise the correct upload and update of information in tools such as Panoptic.
• Coordinate the setup of clients and projects.
• Manage necessary accesses, users, and permissions.

5. Quality Assurance

• Implement quality controls at all stages of the process.
• Validate information before sending it to the client and invoicing.
• Identify recurring errors and define corrective actions.

6. Project Setup

• Coordinate:
  • Communication approvals
  • Vendor master management and cleanup
  • Request for supporting documents
• Ensure a structured project start.

7. Continuous Improvement

• Identify optimization and automation opportunities.
• Implement operational best practices.
• Define and follow up on performance KPIs.

8. Team Leadership

• Guide and support the development of analysts.
• Act as an operational escalation point.
• Ensure alignment with the area’s objectives.

Knowledge & Qualifications

• Professional degree in Business Administration, Finance, Accounting, Engineering, or related fields.
• Preferably with a total of 3+ years in AP, AR, financial audit or similar roles.
• Experience leading operational teams.
• Knowledge of financial processes and data analysis.
• SAP, Oracle, or other ERP’ systems
• Advanced Excel / data analysis
• Fluent in English (B2+)

Competencies

• Leadership and team management
• Analytical thinking
• Results orientation
• Attention to detail
• Effective communication
• Continuous improvement mindset

Our Commitment to Equal Opportunity

PRGX is an equal opportunity employer. We comply with all applicable local, national, and international laws regarding non-discrimination and equal employment. We do not discriminate based on any legally protected characteristic and are committed to fostering an inclusive, respectful, and equitable workplace. Reasonable accommodations are available for qualified individuals in accordance with local laws and best practices.

Physical Requirements

Ability to sit or stand for extended periods of time, manual dexterity for typing, writing, or using office equipment, visual acuity for reading screens and documents, ability to lift or carry light items such as laptops, and speech and hearing ability for calls, virtual meetings, and in-person communication

Data Privacy

Your personal data will be handled in accordance with applicable data protection laws. We only collect information necessary for recruitment and will not share your data without your consent