System Administrators (AWS) (Global – Remote)

Powerfront; Colombia; A distancia; COP 297.737.000 - 496.229.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Remote & global team

Career progression

Descripción de la vacante

Powerfront is a global, remote-friendly company that seeks a System Administrator with strong AWS expertise to manage EC2, VPC, Route53 and related services. The role involves maintaining IT operations, monitoring cloud health, and providing 24/7 support across a multinational team.

You will collaborate with developers and other IT staff to ensure uptime and performance. Ideal candidates have 3+ years AWS experience, Linux and Windows server skills, scripting with PowerShell/TerraForm, and

Formación

• 3+ years AWS experience: EC2, GuardDuty, CloudTrail, VPC, EBS, Route53.
• AWS certifications such as SysOps, DevOps Engineer or Solutions Architect preferred.
• Bachelor's degree in CS/IS/Engineering or related field required.
• Strong Windows Server (SQL Server/IIS) knowledge and Linux proficiency.
• Experience with CDN/WAF and CI tools like Jenkins.
• Excellent DNS, networking, SSL management and scripting (PowerShell/Terraform).
• Ability to communicate security concepts to technical and non-technical audiences.

Responsabilidades

• Maintain IT operations, servers, security tools, services and email systems.
• Perform server administration: user/group, permissions, policies and monitoring.
• Monitor cloud health and build/maintain virtual servers as needed.
• Provide 24/7 emergency support and remote assistance.
• Coordinate incidents, troubleshooting, and root-cause analysis.
• Backup, disaster recovery, and infrastructure optimization.
• Design and implement infrastructure for applications and automation.

Conocimientos

AWS experience

System administration

Linux

Powershell / Terraform

DNS / Networking

Jenkins

Cloud platforms

Educación

Bachelor's degree in Computer Science, Information Systems, Engineering, Business Administration or related field

Herramientas

AWS

Jenkins

Cloudflare

Cloudfront

Terraform

PowerShell

Linux

Descripción del empleo

• System Administrators (AWS) (Global – Remote)

System Administrators (AWS) (Global – Remote)

Get thought leadership and industry insights on building better customer experiences.

• Operations
• Global
• Full-time

Introduction

Work with Ai – Boost your career!
All our positions involve Ai work. If you don’t have experience, this is a great opportunity to propel your career! We will take you there!

Powerfront Inc. (www.powerfront.com) isn’t just another SaaS provider; we’re the architects of the INSIDE™ Ai Customer Visual Engagement Platform. An Ai powered solution used by most luxury brands allowing them to see their online world in real-time. We’re talking about live customer behavior tracking and the power to engage at the precise moment of impact. Forget static analytics—we’re revolutionizing customer interaction for industry titans like LV, Gucci, Ferrari, Cartier, Valentino, Staples, Rooms To Go and Lenovo.

We’re a global, fully remote team fueled by passion and a shared obsession with cutting‑edge technology. We are fully committed to the future of Ai, with the majority of our development work focused on account Ai and intelligent customer engagement. We believe Ai is the foundation of modern customer experience and are dedicated to building solutions that leverage its full potential.We’re not just building software; we’re forging strategic partnerships that redefine customer engagement.

If you’re driven to tackle complex challenges, thrive in a dynamic, collaborative environment, and want to leave your mark on the next generation of e‑commerce, Powerfront is your launchpad. This isn’t just a job; it’s a career-defining opportunity to be part of a team transforming how the world connects with brands.

• Maintain essential IT operations, including servers and their operating systems, security tools, applications, different services and email systems.
• Perform Server Administration tasks including user/group administration, security permissions, group policies, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly.
• Monitor cloud health using pre-existing management tools and respond to virtual hardware issues as they arise; help build, test, and maintain new virtual servers as needed.
• Maintain internal infrastructure requirements including servers, firewalls, security updates, VPN, back‑up jobs and monitoring systems
• Interact with the development team and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed.
• Provide 24/7 emergency support for issues outside of standard business hours.
• Provide phone, email and remote support to all incoming internal technical and customer queries.
• Monitor and coordinate the resolution of customer incidents, problems and queries in an effective and timely manner.
• Escalate client incidents in accordance with agreed and documented escalation procedures.
• Backup, disaster recovery, endpoint protection, system upgrades, planning and implementation.
• Help the company maintain 99.5% application uptime
• System monitoring
• New staff accounts set-up
• Run reports on system performance for team and wider organization
• Optimize infrastructure costs and processes
• Design and implement infrastructure for Applications
• Manage staff user credentials and frameworks
• Manage Data backup and restoration
• Automation of routine IT Tasks

Troubleshoot technical issues

• Ensure systems are secure and protected from breach or viruses
• A minimum of 3 years AWS experience : specifically Elastic Cloud Compute (EC2), GuardDuty, Cloudtrail, Virtual Private Cloud (VPC), Elastic Block Store (EBS) and Route53.
• AWS Certified SysOps Administrator Associate, AWS Certified DevOps Engineer, AWS Certified Solutions Architect Associate or equivalent Certification
• Bachelor’s degree in Computer Science, Information Systems, Engineering, Business Administration or a related field is required.
• Strong Microsoft Server Experience including SQL Server 2016+ and IIS 8+.
• Experience with CDN technologies and WAF (eg. Cloudflare / Akamai / Cloudfront)
• Experience with configuring CI software such as Jenkins
• Excellent knowledge and management of DNS, networking, domain names and SSL.
• Experience with scripting languages like Powershell / Terraform.
• Professional usage and understanding of Linux
• Experience with Google Apps for business.
• Experience with other cloud platforms such as Azure / Alicloud.
• Experience in other Amazon AWS offerings (eg. Containers, Serverless) is highly regarded.
• Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate security and risk-related concepts to technical and nontechnical audiences.
• Great time management and ability to multitask.
• High degree of initiative, dependability, and ability to work with little supervision.
• Willingness to learn with a can-do attitude; desire to achieve and deliver.
• Strong attention to detail.
• Dependable and reliable.
• Works comfortably under pressure.
• A dynamic & forward-thinking organization revolutionizing retail technology
• A virtual workforce, remote but highly interactive and collaborative
• Competitive salary and benefits
• Be a part of an amazing culture with a high client and staff retention
• Take pride in partnering with the most prestigious brands in the world
• Career progression and longevity

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

Powerfront provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Position

System Administrators (AWS) (Global – Remote)