SS - CTM - Incident Handler

International Business Machines Corporation; Bogotá; On-site; COP 60,000,000 - 120,000,000; Full time

Job summary

IBM Consulting in Bogotá is seeking a Technical or Security Consultant specializing in Intelligence & Operations to help clients address security exposures and vulnerabilities. You will lead end-to-end incident response activities and perform advanced investigations across Windows, Linux, and cloud environments.

The role requires 3+ years in incident response/DFIR, hands-on ransomware/APT experience, and strong knowledge of EDR/XDR and SIEM.

Qualifications

• 3+ years in incident response, DFIR, or CSIRT roles handling advanced threats.
• Hands-on experience with ransomware, APTs, intrusions, and insider threats.
• Strong skills with EDR/XDR platforms and SIEM analytics.
• Practical digital forensics knowledge: Velociraptor, FTK, EnCase, Autopsy, Volatility.

Responsibilities

• Lead end-to-end security incident response activities from detection to containment, eradication, and recovery.
• Participate directly in ransomware, intrusions, APT activity, and insider threat incidents.
• Perform advanced investigations using EDR/XDR, SIEM data, and forensic artifacts.
• Conduct digital forensics on endpoints and servers (memory, disk, system artifacts).
• Perform root cause analysis (RCA) and determine scope and impact of incidents.
• Investigate adversary behavior using MITRE ATT&CK and map TTPs to activity.
• Correlate logs and events using SIEM to support investigations.
• Coordinate response efforts with SOC, IT, Legal, and business teams.
• Develop, maintain CSIRT playbooks and response procedures.
• Produce forensic documentation and post-incident reports.

Skills

Incident response

DFIR

CSIRT

EDR/XDR

Digital forensics

SIEM analytics

Windows / Linux

MITRE ATT&CK

Security frameworks

Cloud (Azure/AWS)

English (Intermediate)

Tools

Velociraptor

FTK

EnCase

Autopsy

Volatility

Microsoft Defender

CrowdStrike

SentinelOne

Cortex XDR

SIEM platforms

Job description

Introduction

A career in IBM Consulting is built on long‑term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long‑term career development while valuing your unique skills and experiences.

Your role and responsibilities

Description and Responsibilities:

As a Technical or Security Consultant specializing in Intelligence & Operations, you play a crucial role in

helping Client IT understand and address key security issues, exposures, and vulnerabilities. Your expertise

in security intelligence and operations enables you to articulate effective security strategies and mitigation

measures.

Your primary responsibilities will include:

• Lead and execute end-to-end security incident response activities, from detection to containment, eradication, and recovery.
• Participate directly in critical security incidents, including ransomware, intrusions, APT activity, and insider threats.
• Perform advanced incident investigations using EDR/XDR telemetry, SIEM data, and forensic artifacts.
• Conduct digital forensics on endpoints and servers, including memory, disk, and system artifact analysis.
• Perform root cause analysis (RCA) and determine the scope and impact of security incidents.
• Investigate adversary behavior using MITRE ATT&CK and map TTPs to incident activity.
• Correlate logs and security events using SIEM platforms to support investigations.
• Coordinate technical response efforts with SOC, IT, Legal, and business teams during incident response and crisis situations.
• Develop, maintain, and execute CSIRT playbooks and response procedures.
• Produce forensic documentation and post‑incident reports, including timelines, impact assessments, and remediation recommendations.

Required technical and professional expertise

Requirements:

• 3+ years of experience in incident response, DFIR, or CSIRT roles, handling advanced threats.
• Proven hands‑on experience investigating ransomware, APTs, intrusions, and insider threat incidents.
• Strong experience with EDR/XDR platforms, such as Microsoft Defender, CrowdStrike, SentinelOne, and Cortex XDR.
• Practical knowledge of digital forensics and DFIR tools, including Velociraptor, FTK, EnCase, Autopsy, and Volatility.
• Strong skills in log analysis and event correlation using SIEM technologies.
• Solid understanding of Windows, Linux, and Active Directory environments.
• Experience performing MITRE ATT&CK-based investigations and adversary TTP analysis.
• Familiarity with incident response frameworks, including NIST SP 800-61, NIST CSF, and ISO/IEC 27035.
• Basic experience working in cloud environments such as Azure and AWS.
• Ability to work under pressure during high‑impact security incidents.
• Intermediate English level (technical reading and communication).

Preferred technical and professional experience

Preferred:

• Relevant security and incident response certifications, such as GCIH, GCED, GCFA, SC-200, or vendor‑specific DFIR / EDR certifications.

IBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.