Sr. Business Continuity Analyst

Visa; Bogotá; Presencial; COP 228.623.000 - 304.832.000; Jornada completa

Descripción de la vacante

A leading payment technology provider in Bogotá is seeking a Sr Analyst for Operational Resilience to develop strategies for maintaining operational capability during disruptions. This hybrid position requires fluency in English and Spanish, with over 5 years of experience in crisis management and operational resilience. Key responsibilities include leading crisis efforts, monitoring compliance metrics, and training stakeholders. Ideal candidates will possess strong leadership, communication skills, and familiarity with industry best practices.

Formación

• 5+ years of experience in operational resilience or crisis management in a global setting.
• Fluency in English and Spanish required.
• Strong knowledge of regulatory requirements and industry best practices.

Responsabilidades

• Implement and maintain global resilience frameworks.
• Develop and validate business continuity strategies.
• Lead coordinated response efforts during incidents.
• Conduct regional risk-based simulations and crisis drills.
• Monitor and report KPIs and regulatory metrics.
• Deliver training on resilience and crisis management.
• Collaborate with internal teams and partners.

Conocimientos

Operational resilience

Crisis management

Communication skills

Stakeholder management

Leadership

Educación

Bachelor’s degree in Business, Risk Management, or related field

Herramientas

Microsoft Office Suite

Data analytics tools

Descripción del empleo

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you’ll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Job Description

The Sr Analyst – Operational Resilience is responsible for developing and implementing strategies to maintain Visa’s capability to respond to disruptive events. The position involves integrating resilience into essential business processes, supporting business continuity planning, and coordinating crisis response to maintain operations and meet regulatory requirements within the LAC region. The role requires collaboration with stakeholders across the region to address local risks, challenges, and regulatory concerns in alignment with global strategies, policies, and procedures. Additionally, the Sr Analyst will provide regional operational support to help ensure stable operations and contribute to business objectives.

Key Responsibilities

• Operational Resilience Leadership- Implement and maintain global resilience frameworks within the region, ensuring alignment with Visa standards and regulatory requirements.
• Business Continuity Planning- Develop, update, and validate business continuity strategies, including impact tolerance assessments and recovery protocols for critical processes.
• Crisis Management Oversight- Lead coordinated response efforts during incidents that threaten life, property, operations, or brand. Activate crisis response teams and ensure timely communication with stakeholders.
• Incident Response & Exercises- Conduct regional risk-based simulations and crisis drills to validate readiness and refine response plans.
• Performance & Compliance Reporting- Monitor and report KPIs, KRIs, and regulatory compliance metrics related to resilience and continuity programs.
• Training & Awareness: Deliver resilience and crisis management training to regional teams, fostering a culture of preparedness and adaptability.
• Stakeholder Engagement: Collaborate with internal teams and external partners to ensure integrated resilience strategies across business units.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications

• Bachelor’s degree in Business, Risk Management, or related field. Advanced degree preferred.
• Fluency in English and Spanish is required.
• 5+ years of experience in operational resilience, business continuity, or crisis management within a global organization.
• Strong knowledge of regulatory requirements and industry best practices for resilience and continuity, as well as incident response and recovery processes.
• Excellent leadership, communication, and stakeholder management skills.
• Ability to manage multiple priorities under pressure and drive results in complex environments.
• Advanced working knowledge of office software such as Word, Outlook, Excel, PowerPoint, SharePoint, and Project and/or other report building tools with experience in data analytics and metrics reporting.

Preferred Qualifications

• Certification in Business Continuity CBCP, ISO 22301 or Crisis Management.
• Experience with resilience frameworks and risk-based planning.
• Familiarity with financial services or technology industry.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.