Shift Lead

Duck Donuts Columbia; Colombia; Presencial; COP 80.000.000 - 120.000.000; Jornada completa

Descripción de la vacante

A local donut shop in Colombia is seeking an enthusiastic individual to help ensure exceptional guest service and support the Store Manager in achieving sales goals. The ideal candidate will possess a friendly and motivating personality, along with strong leadership skills and the ability to resolve conflicts. Responsibilities include assisting with store operations, supporting team members, and maintaining a welcoming atmosphere. This role is crucial for driving sales and providing outstanding service to customers.

Formación

• Upbeat, friendly, and motivating personality.
• Strong interpersonal and leadership skills.
• Ability to take initiative and resolve conflicts.

Responsabilidades

• Ensure the store accomplishes its mission for guest service.
• Assist the Store Manager with sales and profits.
• Support team members in achieving store goals.

Descripción del empleo

Job Description :

Duck Donuts is looking for an individual with an upbeat, friendly and motivating personality with strong interpersonal and leadership skills. This person should have the ability to take initiative and effectively resolve conflicts.

Job Details :

Principle Duties and Responsibilities :

• Ensures the store accomplishes its mission, which is to deliver a great product and outstanding guest service in a clean and welcoming atmosphere
• Responsible for assisting the Store Manager with maintaining and increasing sales and profits for the store location through administrative duties, cash and inventory controls and execution of policies and procedures.

If your store will not have a Store Manager :

• Responsible for supporting team members in achieving store goals including sales, labor, mystery shop goals and Quality Assurance expectations.
• May be responsible for supporting administrative duties, cash and inventory controls and execution of policies and procedures.