Senior Salesforce Client Lead – Growth & Strategy

Omega CRM, A Merkle Company; Pamplona; Híbrido; COP 80.000.000 - 120.000.000; Jornada completa

Descripción de la vacante

A leading digital solutions firm in Colombia is seeking a Client Lead to manage customer interactions and enhance client satisfaction. The role involves extensive experience in large account management and the Salesforce ecosystem, leading negotiations and project progress while collaborating with PMs. This position offers a permanent contract, flexible working hours, opportunities for certifications, health insurance, and supportive home office arrangements.

Servicios

Permanent contract

Flexible Schedule

Certifications plan

Home Office support

Flexible retribution

Health insurance

Professional development opportunities

Formación

• At least 6 years of previous experience in business/technology consulting.
• Familiarity with all operational team members' skills and motivations.
• Ability to negotiate, prepare, and present commercial offers.

Responsabilidades

• Manage client interactions throughout their Customer Journey Map.
• Lead negotiation, preparation, and presentation of commercial offers.
• Collaborate with PMs to ensure project success and evolution.
• Identify Up & Cross‑Selling opportunities.

Conocimientos

Large account management experience

Salesforce ecosystem experience

Business/technology consulting experience

Project management experience

Experience in digital projects

Experience in international projects

High level of English

Other European languages

Descripción del empleo

A leading digital solutions firm in Colombia is seeking a Client Lead to manage customer interactions and enhance client satisfaction. The role involves extensive experience in large account management and the Salesforce ecosystem, leading negotiations and project progress while collaborating with PMs. This position offers a permanent contract, flexible working hours, opportunities for certifications, health insurance, and supportive home office arrangements.