Senior Project Manager (Marketing Operations)

Colombia: Mastercard Colombia, Inc.; Bogotá; On-site; COP 180,000,000 - 360,000,000; Full time

Job summary

Mastercard Inc. is seeking a Senior Project Manager (Marketing Operations) to partner with Global Marketing and support the Services Business—Marketing Operations.

The role focuses on day-to-day ticket management, stakeholder collaboration, and delivering projects on time with high quality. The ideal candidate combines project management with analytical skills, thrives in a fast-paced environment, and ensures data integrity and compliant processes while driving continuous improvement across

Qualifications

• Experience leading multi-stakeholder projects in a fast-paced environment.
• Ability to manage lifecycle from intake to delivery with strong organizational skills.
• Proven analytical mindset with attention to data integrity and reporting.

Responsibilities

• Oversee day-to-day operations of marketing tickets in systems like Salesforce, Workfront or Monday.com.
• Collaborate with marketing analysts and leaders to track requests, status and issues; report weekly and monthly.
• Lead end-to-end project management for cross-functional marketing initiatives, reviewing requests and managing schedules.

Skills

Project management

Analytics

Marketing operations

Stakeholder management

Reporting

Tools

Salesforce

Adobe Workfront

Monday.com

Excel

PowerPoint

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Project Manager (Marketing Operations) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

The Global Business Service Center team is looking for a multi-skilled Senior Project Manager to partner with Global Marketing to support the day-to-day operations of the Services Business - Marketing Operations who will double up as an analyst. The ideal candidate is passionate about Marketing Operations, highly motivated, intellectually curious, analytical, extremely organized and possesses an entrepreneurial mindset.

Role

• Be responsible for the day to day operations management of marketing tickets managed through one of the standard work management systems like Adobe Workfront, Monday.com etc.
• Partner with internal marketing analysts, leaders to manage tickets, requests, track status, and report issues and weekly, monthly status.
• Lead end-to-end project management for specific projects and operations, reviewing intake requests, validating expected deliverables, and managing the overall schedule, timeline, and communication with stakeholders to ensure proper delivery.
• Own formatting and publishing of material, maintaining and updating material every month.
• Create Salesforce, Adobe Workfront and Monday reports and manage the connectivity with other teams on PM platforms.
• Track all incoming engagement requests, inputting performance metrics and tracking value for each engagement.
• Create monthly and quarterly performance reports based on provided templates and guidance.

All About You

• Have project management experience + an analyst level experience, working on medium to arge-scale, cross-functional initiatives.
• Have experience applying the project management lifecycle to complex, multi-workstream projects.
• Be comfortable in a chaotic, fast-paced environment, marketing operations styled with competing priorities and deadlines.
• Have a strong commitment to quality control with focus on data integrity and compliance.
• Possess excellent communication (written, oral and presentation) and interpersonal skills.
• Possess a strong problem-solving ability, attention to detail, and a well-defined work ethic.
• Possess a sense of urgency and a customer service focus.
• Have knowledge in Microsoft software such as Outlook, Word, Excel, and PowerPoint.

NOTE: Candidates go through a thorough screening and interview process. There is no need to include all preferred skills in the job description.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.