Senior IT Infrastructure Engineer ID92977

AgileEngine, LLC.; Sur; Hybrid; COP 388,387,000 - 582,581,000; Full time

Benefits offered by this job

Professional growth

Competitive compensation

Exciting projects

Flextime

Job summary

AgileEngine is seeking a Senior IT Infrastructure Engineer to design, operate, and improve the systems behind enterprise IT services and business applications. You will design, implement, and support on‑prem and cloud infrastructure, manage Windows/Linux servers, virtualization, and core services, and build automation to improve reliability in a fast-paced environment.

This role offers flexible hybrid work options and exposure to Fortune 500-scale projects with a strong emphasis on documentation

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field or equivalent practical experience.
• 4+ years designing, implementing, and supporting enterprise IT infrastructure.
• Strong Windows and Linux server administration, virtualization, storage, backup, monitoring, and troubleshooting.
• Experience supporting cloud infrastructure and identity/security services.
• Experience with Active Directory or comparable identity platforms and privileged access management.
• Infrastructure lifecycle management, patching, and incident management experience.
• Ability to troubleshoot complex infrastructure issues and implement automation.

Responsibilities

• Design, implement, maintain, and troubleshoot enterprise infrastructure across on‑prem, data centers, cloud, and locations.
• Administer Windows and Linux servers, virtualization, storage, backup, and core services.
• Support AWS/Azure or other cloud infra, including access controls, monitoring, and readiness.
• Plan upgrades, migrations, patching, capacity expansions, and decommissioning.
• Monitor health, performance, capacity, backups, and security signals; address risks proactively.
• Lead root-cause analyses and implement corrective actions for incidents.
• Develop automation using PowerShell, Python, Bash, Terraform, or Ansible.
• Maintain architecture diagrams, inventories, runbooks, and recovery procedures.

Skills

Server administration

Virtualization

Cloud infrastructure

Identity management

Lifecycle management

Automation

Change planning

Communication

Education

Bachelor’s degree in CS/IT/Engineering

Tools

PowerShell

Python

Bash

Ansible

Terraform

AWS

Azure

Job description

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a Senior IT Infrastructure Engineer to design, operate, and improve the systems and infrastructure behind corporate IT services and business applications.

MUST HAVES

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
• 4+ years of progressive experience designing, implementing, and supporting enterprise IT infrastructure.
• Strong experience with Windows and Linux server administration, virtualization, storage, backup, monitoring, and troubleshooting.
• Experience supporting cloud infrastructure and understanding dependencies across compute, storage, networking, identity, and security services.
• Experience with Active Directory or comparable identity platforms, enterprise authentication, privileged access, and service-account management.
• Experience with infrastructure lifecycle management, patching, vulnerability remediation, change control, incident management, and technical documentation.
• Demonstrated ability to troubleshoot complex infrastructure issues across multiple technology layers and teams.
• Experience building or maintaining automation and repeatable operational processes.
• Ability to create clear implementation plans, assess risk, define rollback procedures, and execute changes in a controlled manner.
• Strong written and verbal communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders.
• Ability to prioritize competing work, take ownership of outcomes, and operate effectively in a regulated or security-conscious environment.

NICE TO HAVES

• Experience with VMware, Nutanix, or comparable virtualization and hyperconverged infrastructure platforms.
• Experience with AWS infrastructure services, cloud security, cloud cost awareness, and infrastructure-as-code practices.
• Experience with Microsoft 365, endpoint or systems-management platforms, configuration management, and enterprise monitoring tools.
• Experience with enterprise backup and recovery platforms, immutable backups, recovery testing, and off-site or cloud-based protection.
• Experience with PowerShell, Python, Bash, Ansible, Terraform, or comparable automation tools.
• Experience in healthcare, medical device, life sciences, or another regulated industry.
• Familiarity with ITIL practices, security frameworks, audit evidence, and formal change-management processes.
• Relevant certifications such as Microsoft, AWS, VMware, Nutanix, ITIL, or comparable credentials.

WHAT YOU WILL DO

• Design, implement, maintain, and troubleshoot enterprise infrastructure across on-premises environments, data centers, cloud platforms, and business locations.
• Administer and support Windows and Linux servers, virtualization platforms, storage, backup systems, file services, and core infrastructure services.
• Support AWS, Azure, or comparable cloud infrastructure, including compute, storage, networking dependencies, access controls, monitoring, and operational readiness.
• Support identity and access services, including Active Directory, cloud identity, authentication, authorization, group and service-account management, and integrations with enterprise applications.
• Plan and execute infrastructure upgrades, migrations, patching, lifecycle replacements, capacity expansions, and decommissioning activities.
• Monitor infrastructure health, availability, performance, capacity, backup status, and security signals; investigate trends and address risks proactively.
• Respond to infrastructure incidents and escalations, lead root-cause analysis, and implement corrective and preventive actions.
• Develop and maintain automation using PowerShell, Python, Bash, Terraform, Ansible, or comparable tools to improve reliability and reduce manual work.
• Maintain accurate architecture diagrams, asset inventories, configuration standards, dependency maps, runbooks, recovery procedures, and knowledge-transfer materials.
• Build and maintain reliable backup coverage through cross-training, paired operations, structured handoffs, and current documentation for systems owned across the team.
• Support disaster recovery and business continuity planning, including recovery testing, backup validation, restoration procedures, and recovery-time objectives.
• Partner with security, network, cloud, application, service desk, compliance, and vendor teams on technical issues and delivery initiatives.
• Apply disciplined change, incident, problem, and request-management practices, including risk assessment, testing, approvals, communications, and rollback planning.
• Support audit, security, vulnerability-management, access-review, and compliance activities for infrastructure services.
• Participate in an on-call or after-hours support rotation as required.

PERKS AND BENEFITS

• Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
• Exciting projects: Modern solutions with Fortune 500 and top product companies.
• Flextime: Flexible schedule with remote and office options.