Senior Business Analyst - Dynamics 365, Colombia

CI&T; Colombia; On-site; COP 131,410,000 - 213,542,000; Full time

Benefits offered by this job

Premium Healthcare

Meal Voucher

Maternity and Parental leaves

Mobile services subsidy

Sick pay-Life insurance

CI&T University

Colombian Holidays

Paid Vacations

Job summary

CI&T seeks a Senior Business Analyst to join a nearshore team building a placement management platform for a US education client. You’ll own requirements from discovery through user acceptance, working with Dynamics 365/Dataverse, Azure, and a React frontend.

You will lead discovery workshops, document workflows and data requirements, write user stories with acceptance criteria, and coordinate UAT, bridging stakeholders and the development team in an Agile setup.

Qualifications

• Consolidated experience as a Business Analyst or Requirements Engineer on software or CRM implementations.
• Lead full cycle: discovery, user stories and acceptance criteria, process and data requirements, and UAT.
• Strong BPMN or data modeling skills and comfort working with data models.
• Experience with Agile tools such as Azure DevOps or Jira.
• Advanced English, with confidence facilitating sessions with US stakeholders.

Responsibilities

• Lead discovery workshops and interviews with business stakeholders across several user groups.
• Map current-state and future-state processes and document workflows, business rules and edge cases.
• Write clear user stories with testable acceptance criteria, and keep the backlog refined with the product owner.
• Define data requirements, including entities, fields, relationships, validations and integration touchpoints.
• Plan and run UAT, which covers writing test scenarios, coordinating testers, tracking defects and getting sign-off.
• Act as the bridge between stakeholders and the development team, in an Agile setup overlapping with US Central Time.

Skills

Business Analysis

Requirements Engineering

Agile

Data modeling

Stakeholder facilitation

Azure DevOps

Jira

English (Advanced)

Tools

Dynamics 365 / Dataverse

Azure

Dataverse

Job description

At CI&T, we help large enterprises transform the potential of AI into real business impact with AI Deployment, AI-native execution, and tech-integrated business solutions.

With 30 years of experience in technological transformation, we accelerate innovation with expertise in Agentic SDLC, Application modernization, Data & AI, Martech and Business strategy.

We are 8,000 CI&Ters across more than 25 countries, collaborating to build solutions with real impact. AI is already part of how we work, evolve, and innovate every day.

We’re looking for a Senior Business Analyst to join a dedicated nearshore team building a placement management platform for a US education client. The platform supports students, placement specialists, preceptors, clinical sites and university staff. It runs on Dynamics 365 / Dataverse, Azure and a React frontend. You’ll own requirements from first discovery through user acceptance.

At CI&T, we help large enterprises transform the potential of AI into real business impact with AI Deployment, AI-native execution, and tech-integrated business solutions.

With 30 years of experience in technological transformation, we accelerate innovation with expertise in Agentic SDLC, Application modernization, Data & AI, Martech and Business strategy.

We are 8,000 CI&Ters across more than 25 countries, collaborating to build solutions with real impact. AI is already part of how we work, evolve, and innovate every day.

We’re looking for a Senior Business Analyst to join a dedicated nearshore team building a placement management platform for a US education client. The platform supports students, placement specialists, preceptors, clinical sites and university staff. It runs on Dynamics 365 / Dataverse, Azure and a React frontend. You’ll own requirements from first discovery through user acceptance.

What you’ll do

• Lead discovery workshops and interviews with business stakeholders across several user groups
• Map current-state and future-state processes and document workflows, business rules and edge cases
• Write clear user stories with testable acceptance criteria, and keep the backlog refined with the product owner
• Define data requirements, including entities, fields, relationships, validations and integration touchpoints
• Plan and run UAT, which covers writing test scenarios, coordinating testers, tracking defects and getting sign-off
• Act as the bridge between stakeholders and the development team, in an Agile setup overlapping with US Central Time

What we’re looking for

• Consolidated experience as a Business Analyst or Requirements Engineer on software or CRM implementations
• Proven experience leading the full cycle: discovery, user stories and acceptance criteria, process and data requirements, and UAT
• Strong process mapping skills (BPMN or similar) and comfort working with data models
• Experience with Agile tools such as Azure DevOps or Jira
• Advanced English, with confidence facilitating sessions with US stakeholders

Nice to have

• Dynamics 365 / Dataverse or other CRM project experience
• Background in education, healthcare or scheduling and placement workflows
• Certifications such as CBAP / CCBA, PSPO, or MB-910

Our benefits include:

- Premium Healthcare

- Meal voucher

- Maternity and Parental leaves

- Mobile services subsidy

- Sick pay-Life insurance

- CI&T University

- Colombian Holidays

- Paid Vacations

And many others.

Collaboration is our superpower, diversity unites us, and excellence is our standard.

We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment. We encourage applications from diverse and underrepresented groups to our job positions.