Senior Automation Analyst (Business Systems Analysis)

WTW; Medellín; On-site; COP 44,640,000 - 94,860,000; Full time

Job summary

WTW group is seeking an Automation Analyst in Medellín, Colombia to analyze business processes, gather requirements, and design, develop, test, and support UiPath automation solutions. The role involves maintaining automations, leveraging Power Automate, and collaborating with LATAM teams across multiple stakeholders.

The successful candidate will document processes and contribute to production support while working in a bilingual environment (Spanish required, English beneficial).

Qualifications

• Experience in business systems analysis, process analysis, automation, or related technology roles.
• Hands-on experience developing and supporting UiPath automations.
• Experience gathering requirements and working with business stakeholders.
• Experience supporting solutions in production environments.
• Knowledge of Microsoft Power Platform, especially Power Automate.
• Working knowledge of SQL and data validation concepts.
• Strong analytical and problem-solving skills.
• Ability to work independently and manage multiple priorities.
• Professional proficiency in Spanish and the ability to collaborate in English.

Responsibilities

• Design, develop, test, and support automation solutions using UiPath.
• Maintain and optimize existing automations and workflows.
• Develop solutions using Microsoft Power Platform, particularly Power Automate.
• Support automation initiatives throughout the full lifecycle from requirements to production support.
• Investigate incidents, perform root-cause analysis, and implement improvements.
• Collaborate with stakeholders and technical teams across LATAM.
• Create and maintain process and technical documentation.

Skills

UiPath automation

Requirements gathering

Stakeholder collaboration

SQL and data validation

Analytical problem solving

Independent work

Tools

Power Automate

Microsoft Power Platform

Git / GitHub / Azure DevOps

SQL

Job description

Description

The Role

• Analyze business processes and identify automation opportunities.
• Gather and document business and technical requirements.
• Design, develop, test, and support automation solutions using UiPath.
• Maintain and optimize existing automations and workflows.
• Develop solutions using Microsoft Power Platform, particularly Power Automate.
• Support automation initiatives throughout the full lifecycle, from requirements gathering to deployment and production support.
• Investigate incidents, perform root‑cause analysis, and implement improvements.
• Collaborate with stakeholders and technical teams across LATAM.
• Create and maintain process and technical documentation.

Qualifications

The Requirements

• Experience in business systems analysis, process analysis, automation, or related technology roles.
• Hands‑on experience developing and supporting UiPath automations.
• Experience gathering requirements and working with business stakeholders.
• Experience supporting solutions in production environments.
• Knowledge of Microsoft Power Platform, especially Power Automate.
• Working knowledge of SQL and data validation concepts.
• Strong analytical and problem‑solving skills.
• Ability to work independently and manage multiple priorities.
• Professional proficiency in Spanish and the ability to collaborate in English.

Nice to have

• Experience with APIs and system integrations.
• Exposure to C#/.NET development.
• Experience with Git, GitHub, or Azure DevOps.
• Knowledge of Power Apps, Dataverse, or broader Microsoft Power Platform capabilities.
• UiPath certifications.
• Experience working in multinational or regional environments.
• Portuguese language skills.

Equal Employment Opportunity