Salesforce Development Lead & Platform Architect

Lisinski Law Firm, LLC

Colombia

On-site

COP 120,000,000 - 240,000,000

Full time

2 days ago

Be an early applicant

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Paid Time Off

Paid Holidays

Health Benefits

Local payroll in native currency

Job summary

Lisinski Law Firm is seeking a Salesforce Development Lead to guide a team building Salesforce solutions powering operations and growth. You will combine hands-on development with day-to-day leadership to advance Service Cloud, Experience Cloud, and related technologies.

You will coordinate priorities, coach developers, and deliver high-quality solutions aligned with security and enterprise standards, while shaping the platform’s evolution and serving as a senior technical resource.

Qualifications

Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
1-3 years of hands-on Salesforce platform experience, with deep expertise in Salesforce Cloud and related technologies.
Experience leading Salesforce development teams and delivering enterprise Cloud projects.

Responsibilities

Provide day-to-day supervision and technical guidance to the Salesforce development team, including assigning and coordinating work, monitoring progress and workload, providing coaching and feedback, supporting performance evaluations, and contributing to the professional development of team members.
Coordinate the team's execution of Salesforce development and support activities across Service Cloud, Experience Cloud, Agentforce, and related platform capabilities, ensuring work is completed in accordance with established priorities, technical standards, development practices, and delivery expectations.
Provide hands-on technical leadership and participate in the design, development, configuration, and implementation of Salesforce solutions, leveraging Apex, Lightning Web Components (LWC), Flows, Visualforce, platform automation tools, and other Salesforce technologies as appropriate.
Provide technical guidance on Salesforce solution design and implementation, helping translate business and functional requirements into effective technical solutions and escalating significant architectural decisions, risks, or exceptions to the appropriate technology leaders.
Support consistent application of established Salesforce engineering and development practices, including solution design, development, testing, code reviews, security, deployment, documentation, troubleshooting, performance optimization, and root-cause analysis.
Coordinate and support Salesforce CI/CD, DevOps, monitoring, observability, and platform health activities, using tools such as Copado, Gearset, Azure DevOps, Harness, or equivalent platforms to support reliable deployments and effective platform operations.
Provide technical guidance and hands-on support for Salesforce integrations, data models, security, and platform configuration, including APIs, middleware, event-driven integrations, security controls, and governance requirements, ensuring solutions follow established enterprise architecture, security, and compliance standards.
Support the optimization of Salesforce Service Cloud and customer service capabilities, including Case Management, Omni-Channel, Knowledge, CTI, Digital Engagement, Entitlements, and SLA management to improve agent productivity, platform effectiveness, and customer experience.
Coach team members on Salesforce technologies and modern development practices, including Salesforce Einstein, Agentforce, GitHub Copilot, AI-assisted software development, automation, and intelligent workflows, and support appropriate adoption of approved technologies and development tools.
Review Salesforce releases, platform enhancements, AppExchange solutions, and emerging capabilities, identifying potential opportunities or impacts and providing technical recommendations to the Applications Development Manager and other technology stakeholders.
Support a collaborative, accountable, and high-performing development environment by reinforcing established engineering practices, encouraging knowledge sharing and continuous improvement, resolving or escalating technical and operational issues, and supporting team and departmental goals.