Sales Development Specialist

Concentrix; Bogotá; Presencial; COP 40.000.000 - 80.000.000; Jornada completa

Descripción de la vacante

A leading service provider in Bogotá seeks a Sales Development Specialist to engage customers and demonstrate product value. This role involves managing customer relationships and sales forecasting while maintaining the CRM. Candidates should be fluent in English and Spanish. This is a full-time position.

Formación

• Must have mastery of product knowledge and ability to assess client requirements.
• Experience with managing high volume customer contacts through phone and email.

Responsabilidades

• Demonstrate value and benefits of products or services through customer engagement.
• Manage and retain customers by addressing concerns and handling objections.
• Work with team and report directly to Sales Manager.

Conocimientos

Sales forecasting

Customer engagement

Product knowledge

CRM management

Outbound communication

Descripción del empleo

Sales Development Specialist

Job Description

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

Location

COL Bogota - Cra. 15 #77-50

Language Requirements

English (Required), Spanish (Required)

Time Type

Full time 2025-10-21

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