SaaS Onboarding & Implementation Lead

Aktos; Colombia; Remote; COP 145,671,728 - 218,507,593; Full time

Benefits offered by this job

Equity options

Growth opportunities

Impact on customer success

Job summary

Aktos is seeking an Onboarding Specialist to lead complex, multi-month implementations. In this role, you'll manage projects, coordinate stakeholders, and ensure customer success in adopting new software.

The ideal candidate will have experience in enterprise SaaS implementations and possess strong project management and communication skills. The position offers a competitive salary between $40K–$60K USD per year along with meaningful equity opportunities.

Qualifications

• 1–3 years experience in SaaS onboarding or project management including long onboarding programs.
• Strong project management skills and experience with risk management.
• Basic SQL skills and comfort with technical troubleshooting.

Responsibilities

• Manage 3+ month onboarding programs, ensuring timely implementations.
• Lead stakeholder management and coordinate with cross-functional teams.
• Diagnose technical blockers and recommend solutions.

Skills

Project management

Stakeholder management

Communication skills

Problem-solving

Data analysis

Tools

SQL

Excel

Job description

Aktos is seeking an Onboarding Specialist to lead complex, multi-month implementations. In this role, you'll manage projects, coordinate stakeholders, and ensure customer success in adopting new software.

The ideal candidate will have experience in enterprise SaaS implementations and possess strong project management and communication skills. The position offers a competitive salary between $40K–$60K USD per year along with meaningful equity opportunities.