Program Manager

TD SYNNEX Multi-Country Area (Español); Bogotá; Presencial; COP 60.000.000 - 90.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Elective Benefits

Career growth programs

Well-being programs

Diversity & Inclusion initiatives

Global onboarding

Community involvement

Descripción de la vacante

TD SYNNEX Multi-Country Area (Español) in Bogotá is seeking a Partner Operations Manager Level III to optimize vendor relationships, support vendor programs, and manage the lifecycle of products and services. You will be the go-to person for the sales teams, providing essential support in quoting, deal registration, pricing, and up-selling opportunities.

Your expertise in vendor programs, pricing structures, and product knowledge will be invaluable in driving revenue growth and ensuring the

Formación

• 3 Years of relevant work experience.
• Intermediate English proficiency.
• Ability to execute instructions and seek clarification when needed.
• Strong data entry skills.
• Attention to detail with accuracy and efficiency.
• Clear communication of information.
• Ability to collaborate with diverse teams.
• Ability to negotiate and promote ideas.
• Ability to adapt to change and handle high workloads.

Responsabilidades

• Act as the primary contact for vendor programs and manage relationships with multiple-tier vendors.
• Collaborate with management to resolve escalated issues with customers regarding supplier orders and quotes.
• Stay updated on vendor programs and pricing structures to support sales teams and end users.
• Provide accurate quotes for products and services within guidelines and program terms.
• Create training materials and resources to optimize product adoption.
• Communicate lead times and delivery expectations based on product availability.
• Coordinate with vendors and internal teams to ensure timely delivery of products and services.
• Handle deal registrations with vendors to secure sales opportunities.
• Apply pricing and terms and draft renewal contracts when applicable to maintain partnerships.
• Support sales teams in crafting quotes and identifying up-selling opportunities.
• Work with sales to develop strategies to increase revenue through partner programs.

Conocimientos

Intermediate English

Clear communication

Attention to detail

Multi-tasking

Adaptability

Educación

Associate Degree in Business/IT or related field

Descripción del empleo

Job Purpose

As a Partner Operations Manager Level III, you will play a critical role in facilitating and enhancing our vendor relationships, supporting vendor programs, and managing the lifecycle of products and services. You will be the go-to person for the sales teams, providing essential support in quoting, deal registration, pricing, and up-selling opportunities. Your expertise in vendor programs, pricing structures, and product knowledge will be invaluable in driving revenue growth and ensuring the smooth execution of partnerships.

As a Partner Operations Manager Level III, you will play a critical role in facilitating and enhancing our vendor relationships, supporting vendor programs, and managing the lifecycle of products and services. You will be the go-to person for the sales teams, providing essential support in quoting, deal registration, pricing, and up-selling opportunities. Your expertise in vendor programs, pricing structures, and product knowledge will be invaluable in driving revenue growth and ensuring the smooth execution of partnerships.

Responsibilities

• Act as the primary point of contact for vendor programs, building strong and lasting relationships with multiple-tier vendors.
• Works closely with management in order to resolve escalated issues with customers pertaining to supplier orders and quotes as needed.
• Stay up-to-date with the latest developments in vendor programs and pricing structures to effectively support sales teams and end-users.
• Provide accurate and timely quotes for products and services, considering pricing guidelines and program terms.
• Tests existing solutions and creates training materials and resources for users to optimize product adoption and usage.
• Determine and communicate lead times and delivery expectations based on product availability, build lead time times, etc.
• Coordinate with vendors and internal teams to ensure timely delivery of products and services.
• Perform deal registration processes with vendors to secure and protect sales opportunities.
• Apply appropriate pricing and terms, and create renewal contracts when applicable to maintain ongoing partnerships.
• Provide hands-on support to sales teams in crafting quotes, addressing customer inquiries, and identifying up-selling possibilities.
• May collaborate with sales representatives to develop effective strategies for increasing revenue through partner programs.
• May identify upsell opportunities during the quoting process and collaborate with the sales team to maximize revenue potential.

Knowledge, Skills And Experience

• 3 Years of relevant work experience
• intermediate English
• Able to execute instructions and to request clarification when needed.
• Possesses strong data entry skills.
• Able to recognize and attend to important details with accuracy and efficiency.
• Able to communicate clearly and convey necessary information.
• Understand, communicate, and collaborate effectively with people across various identities.
• Able to negotiate skillfully and promote/sell ideas persuasively.
• Able to adjust readily to change and adapt as needed.
• Able to constructively work under stress and pressure when faced with high workloads and deadlines.
• Able to effectively multi-task.
• Able to collaborate and build solid, effective working relationships with others.
• Able to quickly learn/adapt to new systems and technology.
• Associate Degree with Business, IT, or related Field of Study preferred.

Working Conditions

• Professional, office environment.

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.