Operational Services Business Developer

Hewlett Packard Enterprise; Bogotá; Hybrid; COP 9,000,000 - 15,000,000; Full time

Benefits offered by this job

Health benefits

Career development

Inclusive culture

Job summary

Hewlett Packard Enterprise in Bogotá is seeking an Operational Services Business Developer to drive service segments and revenue growth on a regional scale. The role is hybrid, with an average of 2 days per week from an HPE office, and ownership of portfolio lifecycle, governance, and market expansion.

You will collaborate with regions and product teams, report on performance, and build support plans for simple product families.

Qualifications

• Moderate knowledge of IT and services industry.
• Need basic organizational, analytical and communication skills.
• Experience in related business is preferred (1+ years).

Responsibilities

• Follows guidelines to develop support plans for simple product families.
• Represents services on product core teams and feeds service requirements into development.
• Sets product service metric goals and monitors performance.
• Collaborates with regions/WW on service and support planning and performance.
• Reports on business performance.

Skills

IT knowledge

Analytical skills

Communication skills

Education

First level university degree or equivalent

Job description

Operational Services Business Developer

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Job Family Definition:

Responsible for the overall management of a service segment of significant scope and complexity at the country, region or worldwide level. Includes but is not limited to development, implementation and governance of product service or solution portfolio lifecycle management, revenue growth programs through the appropriate routes to market. Includes but is not limited to achieving revenue, profit and/or TCE goals for that segment/entity.

Management Level Definition:

Applies basic foundation of a function's principles, theories and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters.

Responsibilities:

• Follows established guidelines and procedures to develop support plans on simple product families.
• Represents services on product core teams and provides service requirements into product development.
• Sets product service metric goals, monitors product support business performance and identifies when corrective action is required.
• Collaborates with regions/WW regarding service and support planning, implementation and performance.
• Reports on business performance.

Education and Experience Required:

• Typically 1+ years experience in directly related business.
• Typically first level university degree or equivalent work experience.

Knowledge and Skills:

• Moderate knowledge of IT and services industry
• Need basic organizational, analytical and communication skills.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

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#grads

Job:

Services Job Level:

Entry

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.