Network Engineer (Mid-Level)

TP; Colombia; Presencial; COP 94.650.361 - 132.510.506; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary + availability bonus

Growth opportunities within a high-performance technology environment

Descripción de la vacante

A global digital business services company is seeking a Mid-Level Network Engineer in Colombia. Responsible for managing network stability and security, the ideal candidate will have extensive experience with firewall administration, specifically Palo Alto and FortiGate. Applicants should hold a bachelor's degree and have at least 4 years' experience in enterprise environments, alongside being fluent in English. The role involves 24/7 operation with rotating shifts and offers competitive salary and bonus opportunities.

Formación

• Minimum 4 years of experience in enterprise network and security environments.
• Strong hands-on experience in enterprise LAN environments.
• Advanced troubleshooting in production environments.

Responsabilidades

• Manage incidents, service requests, and infrastructure changes under defined SLAs.
• Provide administration and troubleshooting of Next-Generation Firewalls.
• Implement and maintain security policies and access control frameworks.
• Support Data Center network environments.

Conocimientos

NGFW technologies

Troubleshooting

LAN/WAN/WLAN environments

Layer 2 / Layer 3 protocols

Network security controls

English (B2 or higher)

Educación

Bachelor’s degree in Systems Engineering, Electronics, Telecommunications

Herramientas

Palo Alto

FortiGate

Cisco ACI

Descripción del empleo

TP is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, their customers, and the environment. We deliver advanced, digitally-powered business services that help the world’s best brands operate securely, efficiently, and sustainably.

Network Engineer (Mid-Level) supports the stability, security, and performance of TP’s global network infrastructure. This role focuses on firewall administration, data center environments, and enterprise network operations across multi-country environments. The position requires solid hands‑on experience in NGFW technologies, production troubleshooting, and secure network operations within high-availability environments.

What will your responsibilities be?

Network & Security Operations

• Manage incidents, service requests, and infrastructure changes under defined SLAs.
• Provide administration and troubleshooting of Next‑Generation Firewalls (NGFW), primarily Palo Alto and FortiGate.
• Implement and maintain security policies, hardening standards, and access control frameworks.
• Support LAN / WAN / WLAN enterprise environments in production settings.

Data Center & Infrastructure Support

• Support Data Center network environments, including Cisco ACI architectures.
• Execute infrastructure changes, upgrades, and improvement initiatives.
• Perform troubleshooting in live production environments while minimizing business impact.
• Contribute to maintaining high availability across global operations.
• Interact with network providers and technology partners to coordinate changes and resolve incidents.
• Participate in technical meetings and support global infrastructure initiatives.
• Maintain technical documentation and infrastructure inventories.
• Support multi‑country GBS operations aligned with corporate standards.

Requirements

• Bachelor’s degree in Systems Engineering, Electronics, Telecommunications, or related fields.
• Minimum 4 years of experience in enterprise network and security environments.
• CCNA
• Strong hands‑on experience in:
  • Enterprise LAN environments
  • Advanced troubleshooting in production environments
  • Layer 2 / Layer 3 protocols and network security controls
• English level: B2 or higher (mandatory).
• Availability: Rotating shifts, including night shifts (24/7 operation).

What we offer

• Competitive salary + availability bonus
• Growth opportunities within a high-performance technology environment

If you are technically strong, solution-oriented, and motivated to grow in global network operations, we invite you to apply and become part of TP’s infrastructure team.