Manager, GBS GWO Static Data

Scotiabank; Bogotá ciudad; On-site; COP 9,000,000 - 15,000,000; Full time

Job summary

ScotiaGBS in Bogota seeks a Manager for GBS GWO Static Data to support senior leadership and direct a shift-based team responsible for data monitoring, source-system mapping, and reference data integrity across GBM systems.

The role emphasizes strong control environment, out-of-hours coverage, and adherence to risk, AML/sanctions, and conduct requirements, while fostering inclusive leadership and staff development.

Qualifications

• Experience leading teams in a shift-based or operations environment with performance management and coaching.
• Experience in static data, reference data, trade support, or related capital markets operations with strong controls.
• Experience supporting out-of-hours, late-night, globally aligned operations including escalation management and shift handovers.
• Strong understanding of operational risk, compliance, AML/ATF/sanctions, and conduct risk.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Leads and develops the GBS GWO Static Data team across shift-based coverage by setting priorities, monitoring performance, and ensuring effective staffing, coaching, and accountability.
• Oversees SSI setup, security setup, regulatory reporting support, counterparty mapping, and static data maintenance across GBM systems, ensuring strong controls and timely remediation of gaps.
• Acts as shift lead for out-of-hours operations, ensuring readiness, end-of-shift handovers, escalation management, and coordination with Front Office, Middle Office, Back Office, Technology, and other stakeholders.
• Builds an environment aligned with Scotiabank’s Values and governance, focusing on risk controls, conduct, and inclusive leadership.

Job description

Thanks for your interest in ScotiaGBS, the best campus in Bogota.

Join a purpose driven winning team, committed to results, in an inclusive and high-performing environment.

Purpose

The Manager, GBS GWO Static Data supports the Sr. Manager and Director in delivering accurate, timely, and well-controlled static data services globally. The role leads a shift-based team responsible for data monitoring, source-system mapping, and reference data integrity supporting regulatory reporting and downstream processing, while ensuring all activities are delivered in compliance with governing regulations, internal policies, and procedures.

Accountabilities

• Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Leads and develops the GBS GWO Static Data team across shift-based coverage by setting priorities, monitoring performance, and ensuring effective staffing, coaching, and accountability.
• Oversees SSI setup, security setup, regulatory reporting support, counterparty mapping, and static data maintenance across GBM systems, while maintaining a strong control environment through approvals, exception management, reconciliations, audit trails, and timely remediation of control gaps.
• Acts as shift lead for out-of-hours operations when required, ensuring start-of-shift readiness, end-of-shift handovers, escalation management, and effective coordination with Front Office, Middle Office, Back Office, Technology, and other stakeholders to support trade flow and issue resolution.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.

Reporting Relationships

Primary Manager: Senior Manager; Director

Direct Reports: Shift-based Static Data team roles

Shared Reports: Not specified

Dimensions

• Global support for static data services across GBM systems and downstream processes
• Shift-based operating model, including late-night coverage supporting global BNS operations
• Accountability for SSI setup, security setup, counterparty mapping, source-system mapping, and reference data integrity
• Support for regulatory reporting, audit inquiries, internal reviews, and remediation of control gaps
• Participation in projects, system enhancements, migrations, and operational readiness activities

Education / Experience

• Proven experience leading teams in a shift-based or operations environment, including performance management, coaching, workload prioritization, and stakeholder coordination
• Experience in static data, reference data, trade support, or a related capital markets operations function, with strong knowledge of controls and downstream impacts
• Experience supporting out-of-hours, late-night, globally aligned, or follow-the-sun operations, including escalation management and shift handovers
• Strong understanding of operational risk, compliance, AML/ATF/sanctions, and conduct risk
• Strong analytical, problem-solving, and investigative skills, with clear written and verbal communication
• High proficiency with Microsoft Office and comfort working in a technology-enabled environment; knowledge of relevant GBM systems is an asset
• Strong organizational skills, flexibility, and ability to manage competing priorities, overtime, or holiday coverage when required
• English as a second language

Working Conditions

• Work in a standard office-based environment; non-standard hours are a common occurrence, including late-night shift coverage in support of global operations. Limited travel may be required.

Location(s): Colombia : Bogota : Bogota

Scotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits.

At ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone.