Job description
Are you driven to make a real difference in the lives of patients? We're seeking passionate individuals who thrive in dynamic environments, embrace new ideas and aren't afraid to take intelligent risks. People who act with unwavering integrity and are deeply committed to making a tangible impact.
Location and Working Environment
- This position is based in Bogota, Colombia and will require field work.
- This position is based in Colombia and will require on-site work.
- (OR) At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver.
- Hybrid work from certain locations may be permitted in accordance with Astellas' Responsible Flexibility Guidelines.
- Willingness to travel (approximately 30%).
Purpose and Scope
The Training Manager is responsible for designing, implementing, and evaluating training programs for Sales, Market Access, Marketing, and cross-functional teams. Training initiatives are closely aligned with the FACE vision, strengthening core capabilities across three pillars: Strategic Planning – driving omnichannel excellence and account management skills, Cross-functional Collaboration and Strong clinical knowledge, enhancing customer interactions through Astellas Customer Engagement (ACE).
This position will also have a strategic role in identification of new opportunities for training teams, areas of improvement and feedback to both global and local teams. The function will also support other non-product training initiatives for managers and representatives, based on resources availability and business prioritization. Significant interaction with field sales force, Regional Sales Managers and Area Sales Directors (Field Teams, General Managers and SBM in INT-C) to continually identify important and strategic training opportunities that will ultimately impact sales results and benefit the patients we serve.
Responsibilities and Accountabilities
- Capability Building aligned with FACE vision and healthcare market dynamics:
- Strategic Planning: Develop training in omnichannel excellence, account management, and business planning, ensuring capabilities evolve with healthcare system trends and market dynamics.
- Cross-functional Collaboration: Drive collaboration across Sales, Market Access, Marketing, and Medical to align training plans with the business priorities of in-market brands and upcoming launches.
- Engagement: Enhance clinical knowledge and customer interaction through ACE selling techniques
Continue: Role and Responsibilities
- Ensure the correct implementation of promotional messages in the field, aligned with the company's omnichannel model and ACE sales methodology.
- Design and execute annual training plans consistent with corporate, medical, and brand strategies.
- Lead training for product launches, cycle meetings, account planning workshops, and onboarding programs.
- Facilitate soft skills development (communication, negotiation, strategic thinking, leadership).
- Measure training impact through evaluations, certifications, and performance KPIs.
- Manage learning platforms (LMS) and digital resources to ensure accessibility and innovation.
- Partner with external providers to bring new learning methodologies.
- Ensure all training content and delivery comply with industry regulations and company standards.
- Serve as a key point of contact for TA/Product training teams and CL&D leadership teams to collaborate on setting up a regional training plan approach.
- You must have in depth knowledge of the disease state, products, technology, business acumen and competition within your functional area of expertise.
- Understanding the Astellas Core Competencies and modeling these behaviors in an exemplary fashion is mandatory.
- Field Sales is our main customer and highly effective teamwork is required.
Required Qualifications
- Bachelor's degree in Life Sciences, Business Administration, Marketing, or related fields. Master's degree or MBA is a plus.
- Minimum of 3 years' experience in training, learning & development, or commercial excellence within the pharmaceutical industry.
- Experience leading training programs for Commercial teams.
- Solid understanding of the healthcare ecosystem, market dynamics, and payer/provider models.
- Strong communication, facilitation, and storytelling skills.
- Proficiency in digital learning tools and LMS platforms.
- Advanced English (desirable for regional/global scope).
Preferred Qualifications
- Master's degree, MBA, or postgraduate specialization in Business, Marketing, or Learning & Development.
- Proven strategic thinking capabilities – able to anticipate healthcare market dynamics and align training to business priorities.
- Strong cross-functional collaboration and influencing skills, working effectively across Sales, Marketing, Access, and Medical.
- Excellent communication and facilitation skills – engaging storytelling and impactful delivery.
- Demonstrated customer orientation, ensuring training drives measurable impact in customer engagement.
- Project management discipline – ability to plan, prioritize, and execute multiple initiatives simultaneously.
- Innovation & agility – openness to adopt new digital tools and learning methodologies.
- High level of ethics and compliance, ensuring all training programs align with internal standards and industry regulations.>
Our Organizational Values and Behaviors
Values: Innovation, Integrity and Impact sit at the heart of what we do.
Behaviors: We come together as ‘One Astellas’, working with courage and a sense of urgency. We are outcome focused and consistently take accountability for our personal contribution.
Values and Organisational Behaviours
Communication and Collaboration
Skills and Capabilities
Organizational Focus