Live Commerce Administrator

Koin Limited; Colombia; Presencial; COP 49.015.445 - 61.269.306; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Fully remote role

Training on internal systems

Supportive team environment

Descripción de la vacante

A rapidly growing international e-commerce company is seeking a Live Commerce Administrator to support its operations across multiple platforms like WhatNot and eBay Live. The role requires strong organizational skills and attention to detail, focusing on preparing product listings, managing inventories, and providing operational support during live broadcasts. Ideal candidates should be comfortable with digital platforms and working within UK business hours. This fully remote role offers a competitive salary between $1,200 and $1,500 per month depending on experience.

Formación

• Ability to manage multiple tasks and follow structured processes consistently.
• Strong computer literacy and efficiency in remote environments.
• Experience with spreadsheets or product data.

Responsabilidades

• Prepare product listings and promotions for Live Commerce shows.
• Ensure accuracy in product configurations before sessions.
• Assist the live commerce team during broadcasts.

Conocimientos

Strong organisational skills

Attention to detail

Comfortable working with digital platforms

Good understanding of e-commerce environments

Confident English communication

Herramientas

Microsoft 365

Collaboration tools

E-commerce platforms

Descripción del empleo

The Live Commerce Administrator

plays a key operational role in supporting Koin's growing Live Commerce activity across multiple platforms and brands. This role focuses on the organisation, setup, and operational management of live selling sessions across platforms such as WhatNot and eBay Live. The administrator ensures that products, promotions, stock availability, and show logistics are correctly prepared before each broadcast and that post-event reporting and follow-up tasks are completed efficiently. The position is primarily operational and process-driven, supporting the Live Commerce Team to ensure live selling sessions run smoothly and consistently. Training will be provided on internal systems and processes, but the role requires strong organisation, attention to detail, and confidence working with digital platforms.

Key Responsibilities

Live Commerce Show Setup

• Prepare product listings, bundles, and promotions for Live Commerce shows across platforms such as WhatNot and eBay Live
• Ensure product listings, pricing, and stock levels are correctly configured before each session
• Upload and organise products within live selling platforms
• Schedule shows in line with the Live Commerce calendar and maintain a centralised results tracker

Product and Inventory Coordination

• Work with operations and stock planners to ensure inventory is available for planned sessions
• Flag potential stock issues before or after Live Shows
• Ensure product descriptions, images, and details are accurate and ready for live promotion

Operational Support for Live Broadcasts

• Support the live commerce team during live sessions where required
• Monitor and process cancellation requests during and post-show
• Assist with managing comments, feedback and customer enquiries where necessary

Post-Live Session Administration

• Compile and organise post-session performance data to provide to data analyst
• Assist with reporting on key metrics where required
• Document session outcomes and support internal analysis for optimisation

Requirements

• Strong organisational skills and excellent attention to detail
• Ability to manage multiple tasks and follow structured processes consistently
• Comfortable working with digital platforms, dashboards, and e-commerce systems
• Good understanding of e-commerce environments and online product listings
• Confident written and spoken English
• Strong computer literacy and ability to work efficiently in remote environments
• Ability to work aligned with UK business hours

Essential Platforms / Tools

• Familiarity with e-commerce platforms
• Experience using productivity and collaboration tools (Microsoft 365, Teams, or similar.)
• Experience managing spreadsheets or product data

Desirable (but Not Essential)

• Experience with WhatNot, eBay Live, or other live commerce platforms
• Previous experience supporting live selling sessions or livestream operations
• Experience working in a D2C e-commerce business
• Basic understanding of sales performance metrics or e-commerce analytics
• Experience supporting multi-brand or multi-market e-commerce businesses

Benefits

• Salary of $1,200 - $1,500 per month depending on experience
• Competitive salary depending on experience
• Fully remote role for LATAM-based professionals
• Work aligned with UK business hours
• Training on internal systems and Live Commerce operations
• Opportunity to work with a fast-growing multi-brand international e-Commerce business
• Exposure to multiple brands and global markets
• Supportive team environment with opportunities to grow as the live commerce division expands