Java Mulesoft Developer Id85155

INGEPSY; Risaralda; Presencial; COP 195.351.000 - 293.026.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional growth

Competitive USD-based compensation

A selection of exciting projects

Flextime

Descripción de la vacante

INGEPSY in Pereira, Risaralda, is seeking a Software Engineer with Java and MuleSoft experience to own backend services and support a Case object ecosystem, integrating with Salesforce Service Cloud.

You will troubleshoot production issues, participate in on-call rotations, and document findings in Confluence while collaborating across teams to keep core Java services healthy and reliable.

Formación

• 3-5 years of experience as a software engineer.
• Experience with Java.
• Experience with MuleSoft.
• Backend software engineering experience.
• Production troubleshooting and incident support experience.
• Experience with production monitoring, alert triage, and service/platform health.
• Experience in diagnosing and resolving API/integration failures.

Responsabilidades

• Own backend Java services and platform-level engineering supporting the Case object ecosystem, including service logic and data processing.
• Contribute to MuleSoft capabilities and integration layer work across internal daemons.
• Support stakeholders in Service Cloud and integration issues affecting Cases and case workflows.
• Diagnose and resolve API/integration failures impacting Salesforce Service Cloud processes.
• Triage critical alerts and monitor platform health for core Java services.
• Document findings in Confluence and keep sprint data current.
• Follow DevOps processes and collaborate across teams to complete work on schedule.

Conocimientos

Java

MuleSoft

Backend software

Production troubleshooting

API integration

Monitoring

Herramientas

Confluence

Descripción del empleo

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a Software Engineer with experience in Java and MuleSoft to own backend services and platform-level engineering supporting a Case object ecosystem. This person strengthens service logic, data processing, and platform reliability alongside Salesforce Service Cloud integrations. Production troubleshooting, incident support, and on-call rotation are part of the role.

WHAT YOU WILL DO

• Own backend Java services and platform-level engineering supporting the Case object ecosystem, including service logic, data processing, and platform reliability for case-related features.
• Contribute to active engineering efforts across internally owned daemons and MuleSoft capabilities, with a focus on the integration layer.
• Support stakeholders and their reps in Service Cloud, partnering with internal teams on integration-related issues affecting Cases and case workflows.
• Diagnose and resolve API/integration failures impacting downstream Salesforce Service Cloud processes.
• Participate in the DFR (Developer First Responder) rotation and Ops Review process as a core, non-optional responsibility.
• Triage critical alerts related to backend service/platform health and monitor platform health KPIs for core Java services.
• Handle "keep-the-lights-on" injects, track open incidents, and document findings in Confluence.
• Keep sprint data current, including availability, carryover, and newly assigned points.
• Maintain transparency on work status via tickets, standup, and Slack; follow established engineering and DevOps processes; collaborate effectively across the team and partner teams; and complete assigned work reliably and on schedule.

MUST HAVES

• 3-5 years of experience as a software engineer.
• Experience with Java.
• Experience with MuleSoft.
• Backend software engineering experience.
• Production troubleshooting and incident support experience.
• Experience with production monitoring, alert triage, and service/platform health.
• Experience in diagnosing and resolving API/integration failures.

NICE TO HAVES

• Salesforce Service Cloud integration experience.
• Enterprise integration / middleware experience.
• Message-based or asynchronous integration experience.
• CI/CD and DevOps experience.
• Monitoring / observability tools.

PERKS AND BENEFITS

• Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.
• A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.
• Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.

Requirements

• 3-5 Years of experience as a software engineer.
• Experience with Java.
• Experience with Mulesoft.
• Backend software engineering experience.
• Hands-on API/integration experience.
• Production troubleshooting and incident support experience.
• Experience with production monitoring, alert triage, and service/platform health.
• Experience in diagnosing and resolving API/integration failures.

Java MuleSoft Developer ID85155 • Pereira, RIS, co