Java Mulesoft Developer Id85155

INGEPSY; Bogotá ciudad; Híbrido; COP 293.026.000 - 390.701.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional growth

Competitive USD-based compensation

A selection of exciting projects

Flextime

Descripción de la vacante

AgileEngine is seeking a Software Engineer with strong Java and MuleSoft expertise to own backend services and platform-level engineering supporting a Case object ecosystem. You will strengthen service logic, data processing, and platform reliability alongside Salesforce Service Cloud integrations.

Production troubleshooting, incident support, and on-call rotation are part of the role, with a focus on integration quality and operational excellence.

Formación

• 3-5 years of experience as a software engineer.
• Experience with Java.
• Experience with MuleSoft.
• Backend software engineering experience.
• Production troubleshooting and incident support experience.
• Experience with production monitoring, alert triage, and service health.
• Experience in diagnosing and resolving API/integration failures.

Responsabilidades

• Own backend Java services and platform-level engineering for the Case object ecosystem, ensuring service logic, data processing, and platform reliability.
• Contribute to MuleSoft capabilities and internal daemons with a focus on integration layer.
• Support stakeholders in Service Cloud and coordinate with internal teams on integration issues affecting Cases.
• Diagnose and resolve API/integration failures impacting Salesforce Service Cloud processes.
• Participate in the DFR rotation and Ops Review as a core responsibility.
• Triage critical backend alerts and monitor health KPIs for core Java services.
• Handle keep-the-lights-on injects, track incidents, and document findings in Confluence.
• Keep sprint data current and communicate status via tickets, standups, and Slack.
• Follow established DevOps processes and collaborate across teams to deliver on schedule.

Conocimientos

Java

MuleSoft

Backend development

Production troubleshooting

Incident support

Monitoring & health

API integration

Descripción del empleo

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a Software Engineer with experience in Java and MuleSoft to own backend services and platform-level engineering supporting a Case object ecosystem. This person strengthens service logic, data processing, and platform reliability alongside Salesforce Service Cloud integrations. Production troubleshooting, incident support, and on-call rotation are part of the role.

WHAT YOU WILL DO

• - Own backend Java services and platform-level engineering supporting the Case object ecosystem, including service logic, data processing, and platform reliability for case-related features.
• - Contribute to active engineering efforts across internally owned daemons and MuleSoft capabilities, with a focus on the integration layer.
• - Support stakeholders and their reps in Service Cloud, partnering with internal teams on integration-related issues affecting Cases and case workflows.
• - Diagnose and resolve API/integration failures impacting downstream Salesforce Service Cloud processes.
• - Participate in the DFR (Developer First Responder) rotation and Ops Review process as a core, non-optional responsibility.
• - Triage critical alerts related to backend service/platform health and monitor platform health KPIs for core Java services.
• - Handle "keep-the-lights-on" injects, track open incidents, and document findings in Confluence.
• - Keep sprint data current, including availability, carryover, and newly assigned points.
• - Maintain transparency on work status via tickets, standup, and Slack; follow established engineering and DevOps processes; collaborate effectively across the team and partner teams; and complete assigned work reliably and on schedule.

MUST HAVES

• - 3-5 years of experience as a software engineer.
• - Experience with Java.
• - Experience with MuleSoft.
• - Backend software engineering experience.
• - Production troubleshooting and incident support experience.
• - Experience with production monitoring, alert triage, and service/platform health.
• - Experience in diagnosing and resolving API/integration failures.

NICE TO HAVES

• - Salesforce Service Cloud integration experience.
• - Enterprise integration / middleware experience.
• - Message-based or asynchronous integration experience.
• - CI/CD and DevOps experience.
• - Monitoring / observability tools.

PERKS AND BENEFITS

• - Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.
• - Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.
• - A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.
• - Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.