Global TAM - Remote (UAE/APAC/EMEA)

Medium; A distancia; COP 306.948.000 - 460.423.000; Jornada completa

Descripción de la vacante

A leading analytics platform provider is seeking a Technical Account Manager to serve as the main technical advisor for strategic clients. The role involves providing technical support, managing customer relationships, and ensuring successful product adoption. Candidates should have 5+ years in account management, be proficient in PostgreSQL, and have strong communication skills. This is a remote position allowing for work flexibility.

Servicios

Flexible paid time off

Competitive salary

Ongoing training and development opportunities

Laptop reimbursement

Formación

• 5+ years of experience in technical account management or consulting.
• Extensive knowledge of PostgreSQL and project management tools.
• Excellent communication skills, able to simplify technical terms.

Responsabilidades

• Act as primary technical contact for enterprise customers.
• Provide technical support and troubleshooting.
• Maintain high customer satisfaction and manage expectations.

Conocimientos

Technical account management

Interpersonal skills

Analytical thinking

Cloud computing

Communication

Herramientas

PostgreSQL

Jira

Descripción del empleo

A leading analytics platform provider is seeking a Technical Account Manager to serve as the main technical advisor for strategic clients. The role involves providing technical support, managing customer relationships, and ensuring successful product adoption. Candidates should have 5+ years in account management, be proficient in PostgreSQL, and have strong communication skills. This is a remote position allowing for work flexibility.